topic Re: Meeting API - booked slots (external calendar) in APIs & Integrations

Meeting API - booked slots (external calendar)

BBabics — Thu, 18 Apr 2024 12:44:28 GMT

Hey,

I hope you are doing well!

We would like to use HubSpot and its API to extract the booked meeting slots using this API endpoint: https://developers.hubspot.com/docs/api/crm/meetings. Our HubSpot meeting scheduler is connected to Google and Outlook calendars, but it seems that the booked events scheduled in those calendars are not showing up here.

Is it possible to access external calendar's booked slots by using any HubSpot API endpoints?

Thank you in advance!

Re: Meeting API - booked slots (external calendar)

AnzeKoprivec — Thu, 18 Apr 2024 15:07:10 GMT

Hey @BBabics,

Theres a couple of stuff that could be happening here. When you schedule a meeting with the HubSpot schedular does this correctly create the meeting, if so then the calendars are connected corectly.

Next thing to check is if the calendar also have the avaialbility linked correctly. You'll see this in the image below but after you connect the calendar you must also pick the calendars its draws the avaialbility from as for example in Google calendars you can have multiple calendars connected to 1 instance.

To see if this is working correctly, if you schedule a random event on your google calendar that timeslot should appear as booked off in the HubSpot schedular.

To now go into your question if you're trying to extract booked meeting slots through the API - you should only be able to access HubSpot created meeting - ie. if it appears in the contacts timeline that a meeting is booked then it should be available in the API.

If you've follow the steps above and if whena contact schedules a meeting through the HubSpot schedular this should appear on his timeline and then be accesable via the API.

If you're on the other hand trying to access calendar events not defined by HubSpot you'll then have to try the Google/Microsoft specific calendar API as HubSpot doesn't store this data for you.

Hope this helped - if it did I'd appreciate it if you marked my reply as the post solution, Thanks.

Anze

Re: Meeting API - booked slots (external calendar)

BBabics — Thu, 18 Apr 2024 15:22:15 GMT

Hey,

Thank you for the quick reply and the clear explanation. I followed the steps you provided, and it seems the configuration is correct.

Do you think there is a solution in HubSpot to extract externally booked slots, or is building our own integration the only option?

Thank you again!

Re: Meeting API - booked slots (external calendar)

AnzeKoprivec — Thu, 18 Apr 2024 15:41:14 GMT

You wouldn’t really have to build your own calendar for it, if you use
googles calendar and connect it to HubSpot you can poll all of the
calendars data from googles API, including the events made by HubSpot.

The HubSpot API is meant for polling HubSpot made events so if you need to
poll all just do it from your provider (Google, Microsoft)

Re: Meeting API - booked slots (external calendar)

BBabics — Thu, 18 Apr 2024 16:19:39 GMT

Make sense, thank you