topic Filter webhook change event, customize webhook data in APIs & Integrations

Filter webhook change event, customize webhook data

HunorSZ — Mon, 15 Apr 2024 08:08:15 GMT

I'm facing issues while integrating HubSpot with a third-party platform due to limitations in the webhook event subscription tool of the private app.

Challenges:

No filtering: Unable to specify which objects to monitor for changes. For instance, I need to monitor changes only for contacts in Germany.
No optional properties: Can't include optional properties of the object in the change event data. For example, I require the 'Country' property of the Contact object in the event data.

Seeking assistance to address these limitations effectively.

Re: Filter webhook change event, customize webhook data

Jaycee_Lewis — Mon, 15 Apr 2024 19:19:12 GMT

Hi, @HunorSZ 👋 Thanks for your question. Unfortunately, the functionalities you're looking for, specifically object filtering and including optional properties, are not possible directly within HubSpot Webhook subscriptions. However, utilizing the Search API might be a workaround, despite its limitations, as it allows for both improved filtering and customizing the properties returned in the response.

Best,

Jaycee

Re: Filter webhook change event, customize webhook data

HunorSZ — Wed, 17 Apr 2024 08:44:23 GMT

Hi Jaycee!

I'm trying to avoid using the API, because I will receive 100 thousands of webhook calls daily and I would exhaust the daily API limits. Do you have any idea how could I solve the situation without using the API?

Thanks!