Contact API integration help for our contact us page

CHoskin — Tue, 09 Apr 2024 18:05:58 GMT

We are using bubble.io and created a contact us page.
In that page we have 3 buttons to contact us.

We are trying to figure out the best method to collect the following information.

First name

Last Name

Email Address

Subject
Body

We'd like this to notify our support team. with a TASK or TICKET. to respond to.

Need help with direction. which is best practices to use.
Create Contact API? Create Ticket API? Use Submit Data to a form API?
- Should we use the Contact API? then create workflows to create the ticket within hubspot. However how do I carry over the subject and body information in the API?
- Use the Submit data to a form (https://legacydocs.hubspot.com/docs/methods/forms/submit_form_v3_authentication)
- Assocations?

I also recorded a loom video
https://www.loom.com/share/06c9af918b904ee8a497b1c27aac9f3e?sid=169c0384-541b-47da-9d78-fc66f93253d2

Your help is much appreciated. Thanks

Re: Contact API integration help for our contact us page

SteveHTM — Tue, 09 Apr 2024 22:22:13 GMT

@CHoskin - There are definitely different routes you could chose here to create a trackable ticket in HubSpot. My short suggestion is to use the form API to submit this data to a contact form, and using the form feature that enables creation of an associated ticket with a subject and body.

Hope that is helpful.

Steve

topic Contact API integration help for our contact us page in APIs & Integrations

Contact API integration help for our contact us page

Re: Contact API integration help for our contact us page