topic Re: Remove the message "You are connecting an unverified app" without listing my app in APIs & Integrations

Remove the message "You are connecting an unverified app" without listing my app

fabricio_olivei — Fri, 22 Dec 2023 15:04:11 GMT

I just want to remove the message above without exposing my app to the HubSpot marketplace.

For team product decisions, I'd like not to expose my app for now. At the same time, I don't want my user to face a warning every time connect to my app.

Is this something feasible?

Re: Remove the message "You are connecting an unverified app" without listing my app

kvlschaefer — Wed, 27 Dec 2023 09:13:01 GMT

Hi @fabricio_olivei,

Thanks for reaching out to the Community!

Please see this Developer Identity Doc for further information on this banner message.

When a HubSpot user decides to download an app, they give consent to give the app’s developer access to their account data. The developer’s identity and reputation each play an important role in a user’s decision to continue with the install, therefore HubSpot displays a red banner message (app doesn't have a verified domain) or a yellow banner message (app has a verified domain, but not listed in the marketplace) when an app has not been listed on the marketplace and passed HubSpot's app review process.

To remove this red banner message, you would need to verify the domain of your app.

Hope this helps!

Best,

Kristen

Re: Remove the message "You are connecting an unverified app" without listing my app

fabricio_olivei — Tue, 02 Jan 2024 13:20:37 GMT

Okay. Is there a way for my app to be submitted to the review process with a marketplace flag-off? According to the documentation, it seems like the review process and listing the app in the marketplace are bundled together. It appears that I cannot submit my app for review without displaying it in the marketplace.

Re: Remove the message "You are connecting an unverified app" without listing my app

kvlschaefer — Thu, 04 Jan 2024 14:47:25 GMT

Hi @fabricio_olivei,

Thanks for reaching back out!

For your app to be listed on the Marketplace without either warning (unverified domain or app not listed on the marketplace), you'll need to follow both steps in the Developer Identity doc.

Thank you for understanding,

Kristen

Re: Remove the message "You are connecting an unverified app" without listing my app

JSH3 — Wed, 22 Apr 2026 21:49:44 GMT

My app it's a legacy app with more than 4 years of use, must I migrate the app, submit it to the market place and wait for 6 months before It's re-evaluated ?