Unable to install the app

DK63 — Wed, 27 Dec 2023 09:32:44 GMT

Hi, I am also facing same issue, can you please help to resolve?
1. I added all the scope in my account
2. I tried my developer account and also test account which created from developer account.After choosed account shown error like "Couldn't complete the connection
This account doesn't have access to some HubSpot features that are required by this app. Please contact the app developer."
3. my account type - i dn't know i am first time to hubspot as per refered docuemntation i created developer account trial purpose only.

Can you please help to resolve asap since i need to get access token to access Rest API's?

Re: Unable to install the app

Jaycee_Lewis — Wed, 27 Dec 2023 23:07:05 GMT

Hi there! It's difficult to say without more information. What endpoint or endpoints is your app using? This can help narrow down the underlying issue. For example, even with an app test account, you cannot use the Transactional API endpoints.

Another step you can take to help self-diagnose the issue is to go through the auth process and capture a HAR file. You can analyze the HAR file yourself and look for the scopes warning in the response.

Best,

Jaycee

topic Unable to install the app in APIs & Integrations

Unable to install the app

Re: Unable to install the app