topic Re: Is it possible yet to import and overwrite to blank? in APIs & Integrations

Is it possible yet to import and overwrite to blank?

danny2327 — Thu, 09 Nov 2023 19:40:56 GMT

Sorry if this is the wrong location. I am trying to use the import tool to update some contact records and sometimes need to overwrite a field to be empty. I can't see how.
I saw this post:
https://community.hubspot.com/t5/APIs-Integrations/Update-contact-property-to-blank-when-bulk-importing-CRM-data/m-p/486014
from 2 years ago that gives the workaround, and yeah I know I could setup a workflow to do this on a recurring basis etc, but it seems so unnecessary. Is there still no way to do this?
Thanks

Re: Is it possible yet to import and overwrite to blank?

Jaycee_Lewis — Mon, 13 Nov 2023 16:53:29 GMT

Hey, @danny2327 👋 You are not missing an option for in-app imports. If you have developer resources, you can look at using the Import API to set values as blank or null. They could use a Developer Test Account and some test data to avoid experimenting in your production portal.

Source: “To clear existing property values in bulk, you can manually edit the values or use the Clear property value workflow action.” — Set up your import files.

Best,

Jaycee