topic Re: HubSpot Lists not showing on Divi Opt-in Form in APIs & Integrations

HubSpot Lists not showing on Divi Opt-in Form

RobStuart — Wed, 22 Mar 2023 08:18:27 GMT

Hi. I'm able able to view any of the lists I've created in HubSpot, withing the Divi Opt-in module. The lists are passive and have both "Forms" or "Subscriptions" as filters. I am not getting error when I entering my account and API (Private App) key. Additional info is that the Hubspot plugin is installed and connected and the Non-Hubspot Form integration in turned ON.

Below are the images of the Integration API, Divi Module and Lists

Re: HubSpot Lists not showing on Divi Opt-in Form

Jaycee_Lewis — Wed, 22 Mar 2023 16:31:57 GMT

Hi, @RobStuart 👋 I'd suggest taking this to the Divi support team. To confirm, the Divi theme and builder have updated to use Private Apps. I found several posts with the same issue, and all were referred back to Divi for support. Here's a recent one — Private App: Email List access token not working on Divi

Best,

Jaycee

Re: HubSpot Lists not showing on Divi Opt-in Form

RobStuart — Fri, 24 Mar 2023 07:06:33 GMT

Hi Jaycee. Thank you I'm trying both DIVI and Huspot communities for the solution. Let's see if I can solve this. 😁

Re: HubSpot Lists not showing on Divi Opt-in Form

sresorts — Thu, 18 May 2023 18:21:16 GMT

Hey Im having the exact problem, did you find any solution? thanks!

Re: HubSpot Lists not showing on Divi Opt-in Form

kvandenBrule — Mon, 21 Aug 2023 17:27:14 GMT

I have the exact same problem.

Re: HubSpot Lists not showing on Divi Opt-in Form

Craig-Eddington — Wed, 20 Aug 2025 13:06:51 GMT

I'm having the same issue. Has anyone solved this problem? Thanks in advance

Re: HubSpot Lists not showing on Divi Opt-in Form

chighsmith — Wed, 20 Aug 2025 16:58:17 GMT

Hi @Craig-Eddington,

Thank you for posting to the Community!

I would recommend to check out Jaycee's comment where they suggested taking this to the Divi support team.

They stated the following: "To confirm, the Divi theme and builder have updated to use Private Apps. I found several posts with the same issue, and all were referred back to Divi for support.

Here's a recent one — Private App: Email List access token not working on Divi"

I hope this helps!

Cassie, Community Manager

Re: HubSpot Lists not showing on Divi Opt-in Form

Craig-Eddington — Wed, 20 Aug 2025 21:35:33 GMT

Thanks. yes it does. Contacting divi support now 🙂