topic Rate Limit Error in APIs & Integrations

Rate Limit Error

Rodolfo_Ferreir — Thu, 04 May 2023 19:54:59 GMT

Hello!

I'm receiving an error on Make (Formely Integromat):
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The operation was completed with a warning. [429] You have reached your request rate limit of 100 requests every 10 seconds.

Please consider using a "Sleep" module together with the "Resume" error handler to retry after 10 seconds. HubSpot Correlation ID: 9bc6d909-dbc2-413a-96f4-0c1b0f17cca3

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We are not sending 100 requests every 10 seconds, actually we are sending 1 request every hour.
I've tried talk to support, but I couldnt talk to anyone but sales.

Re: Rate Limit Error

tominal — Thu, 04 May 2023 19:59:47 GMT

Hey @Rodolfo_Ferreir,

I've seen this time and time again. You are at the mercy of maintainers such as Make to rate limit their users properly instead of owning your own integration. They have to adjust it on their side.

You won't be the only person affected by it, so enough outrage from their users will push them to fix it.

Hope that helps!

Re: Rate Limit Error

Rodolfo_Ferreir — Thu, 04 May 2023 21:05:10 GMT

I've found a way to "solve".

The rate limit is related to Make / Integromat, they use the "same connection" for all clients, so to workaround you need to create "your connection" using the API, not the "native" connection on Make.

Follow this steps:

https://www.make.com/en/help/apps/crm-and-sales-tools/hubspot-crm#connect-hubspot-crm-with-make-using-oauth-credentials

After that the rate limit 429 will not show up again.

Rodolfo