We want to hit a webhook whenever a contact creted in hubspot account

NPaul3 — Wed, 05 Apr 2023 05:34:27 GMT

We want to hit a webhook whenever a contact is created in Hubspot.

we followed this;- https://developers.hubspot.com/docs/api/webhooks

but webhook is not hitting!!

Re: We want to hit a webhook whenever a contact creted in hubspot account

Syeda_Fatima — Wed, 05 Apr 2023 08:47:11 GMT

Hey ,If your webhook is not hitting, there could be several reasons why this is happening.

So i would suggest, please do cross check some steps so then you can identify the issue:

Verify that your webhook is set up correctly: Ensure that you have followed the instructions in the HubSpot API documentation correctly. Double-check that the webhook URL is correct, and that you have set up the correct event subscription for contact creation.

1. Check your server logs: When a webhook is triggered, the server at the webhook URL should receive a POST request. Check your server logs to see if any POST requests are being received. If you are not seeing any POST requests, this could indicate that the webhook is not configured correctly or that there is an issue with your server configuration.

2. Verify that the event is triggering the webhook: Ensure that the event you are subscribing to (contact creation) is actually occurring. You can check this by creating a contact in HubSpot and verifying that it is being created correctly.

3. Check your firewall and security settings: Make sure that your firewall and other security settings are not blocking incoming requests to your webhook URL.

4. Verify that the webhook subscription is active: Check the HubSpot developer portal to see if the webhook subscription is active. If it is not active, try re-subscribing to the event.

5. Make sure that the webhook URL is accessible over the internet: If your webhook URL is on an internal network, it may not be accessible over the internet. Ensure that the URL is accessible from outside your network.

I hope you will be able to find the best better solution and tips that will help you identify the issue with your webhook.

If you'll still having trouble, please provide more details about the issue, including any error messages or logs that you are seeing, and I can assist you further.

All the best, Cheers!

@NPaul3

Re: We want to hit a webhook whenever a contact creted in hubspot account

NPaul3 — Wed, 05 Apr 2023 12:13:58 GMT

Thank you for reply i checked above mention points. i can hit the webhook, no errors. but its not hitting when i am creating the contact. i subscribed to contact creation event and activate it .

i created an app in my developer account and added the webhook. any thing else need to be done ? what should i add in "redirect url " in auth section of the app?

topic Re: We want to hit a webhook whenever a contact creted in hubspot account in APIs & Integrations

We want to hit a webhook whenever a contact creted in hubspot account

Re: We want to hit a webhook whenever a contact creted in hubspot account

Re: We want to hit a webhook whenever a contact creted in hubspot account