topic Create Call logs using Api in APIs & Integrations

Create Call logs using Api

PSharma92 — Tue, 31 Jan 2023 14:38:42 GMT

I am able to create the call by using the API but unable to create the call logs using API. is there an endpoint I can use to create the call log so it should look like something I highlighted in green?

Thanks 🙂

Re: Create Call logs using Api

Jaycee_Lewis — Tue, 31 Jan 2023 21:53:54 GMT

Hey, @PSharma92 👋 Looking at both images, I can spot a few potential differences. Can you tell the community specifically what you cannot do via the endpoint vs. in-app? My instinct is that folks are hesitant to offer a guess or potential solution without more clarity.

Best,

Jaycee

Re: Create Call logs using Api

PSharma92 — Wed, 01 Feb 2023 09:08:56 GMT

Hi, Thanks for your reply.

1. When I click on the Log Call under the calls tabl of Contact. I get the following popup.

2. When I put values and create the data then I get the following entry in the logs.

3. When I try to create the call log using api, it creates the following. You can compare that It is different from What I am creating using the button inside hubspot.

My question is that How can i create the call log similar to I created using Log Call button using API.

Right now I am using the following API

https://api.hubapi.com/crm/v3/objects/calls

Looking forward to your answer

Best Regards,

Nabeel Hussain

Re: Create Call logs using Api

PSharma92 — Mon, 06 Feb 2023 08:30:56 GMT

hi @Jaycee_Lewis, I hope you are doing well. Is there any update?