topic Properties are missing options object in APIs & Integrations

Properties are missing options object

jomasjoao — Tue, 31 Jan 2023 13:37:06 GMT

I have a problem, with the usage of properties API https://developers.hubspot.com/docs/api/crm/properties
When I use it to get some specific properties, like: hs_call_disposition of object calls, the API returns me the property WITHOUT the options.

Re: Properties are missing options object

Jaycee_Lewis — Tue, 31 Jan 2023 21:02:13 GMT

Hey, @jomasjoao 👋 I found this to be confusing as well. To get the values for the call disposition property, you have two options:

You can find the default disposition listed here — Engagements | Calls | Dispositions. This includes both the name (label) and the internal GUID value.
You can make a request to this endpoint and get all of your dispositions — default and custom. Get call engagement dispositions.

Here's a quick example using Postman and hs_call_disposition:

GET https://api.hubapi.com/calling/v1/dispositions
[ { "id": "9d9162e7-6cf3-4944-bf63-4dff82258764", "label": "Busy", "deleted": false }, { "id": "f240bbac-87c9-4f6e-bf70-924b57d47db7", "label": "Connected", "deleted": false }, { "id": "a4c4c377-d246-4b32-a13b-75a56a4cd0ff", "label": "Left live message", "deleted": false }, { "id": "b2cf5968-551e-4856-9783-52b3da59a7d0", "label": "Left voicemail", "deleted": false }, { "id": "73a0d17f-1163-4015-bdd5-ec830791da20", "label": "No answer", "deleted": false }, { "id": "17b47fee-58de-441e-a44c-c6300d46f273", "label": "Wrong number", "deleted": false }, { "id": "d6ec8b1c-88c9-49c6-b299-bd6ec1594eaf", "label": "Refused to work with cats", "deleted": false } ]
The response includes both the default dispositions + the custom disposition I created for this test

To be honest, there isn't a document that explains why we have to use a separate endpoint. I do not have any additional details. And I wanted you to know what is available and where to find the info you are after.

Have fun building!

— Jaycee

Re: Properties are missing options object

jomasjoao — Tue, 31 Jan 2023 21:19:48 GMT

Very strange indeed, but i also need another property from DEALS. How do I get that?

Re: Properties are missing options object

Jaycee_Lewis — Tue, 31 Jan 2023 21:46:15 GMT

Hey, @jomasjoao 👋 There's a separate endpoint for that too 😊 Get all pipelines for a specified object type

Request

GET https://api.hubapi.com/crm-pipelines/v1/pipelines/deals

Best,

Jaycee

Re: Properties are missing options object

jomasjoao — Wed, 01 Feb 2023 15:55:43 GMT

Can I use the PHP SDK, to access this legacies endpoints? I didn't find anything about it.

Re: Properties are missing options object

jomasjoao — Thu, 09 Feb 2023 19:01:14 GMT

Hey, i also need to find the options for dealstage for Deal, the v3 api has the same problem, it doesn't return the options. :(. Can you help with that?