topic Re: Webhook suddenly stopped working today in APIs & Integrations

Webhook suddenly stopped working today

TMatthews — Wed, 25 Jan 2023 05:53:25 GMT

I have a webhook subscription hat has been working fine and all of a sudden earlier today it stopped working and is giving HTTP 400 error code, but I cant see any other details as to why it stopped working? It's been about 9 hours and still failing? How do I troubleshoot this or get it working again??

Re: Webhook suddenly stopped working today

Jaycee_Lewis — Thu, 26 Jan 2023 00:12:32 GMT

Hi, @TMatthews 👋 Is this issue persisting? Can you provide any additional details?

Best,

Jaycee

Re: Webhook suddenly stopped working today

TMatthews — Thu, 26 Jan 2023 00:45:10 GMT

When I just looked, yes it was still failing.

Re: Webhook suddenly stopped working today

TMatthews — Thu, 26 Jan 2023 13:31:54 GMT

Also, no other details... I wish I did. Not sure how to even get more details. The webhook monitoring just says HTTP 400 I dont see a way to get any other details. When I click test, the test works. So not sure why it is failing when it was working fine.

Re: Webhook suddenly stopped working today

TMatthews — Fri, 27 Jan 2023 16:03:33 GMT

So when I use postman everything works. but through hubspot it fails. But I hate how they have it set up. I can't see the exact payload they are sending, just the error "HTTP 400" which doesnt tell me anything? So have no idea how to troubleshoot.