topic Blocked from Hubapi in APIs & Integrations

Blocked from Hubapi

sophiacheng — Tue, 24 Jan 2023 17:17:00 GMT

Hello,

I have been making API calls to HubSpot's APIs for a while now, but today I got a page that says I have been blocked. I was trying to use the association's URL to get the associations for my account's contact list. I was just wondering if there is anything I need to do to get unblocked or how I should proceed.

Thank you for your help! Sorry if this is not the right place to post this question.

Re: Blocked from Hubapi

franksteiner79 — Tue, 24 Jan 2023 20:33:51 GMT

Hi @sophiacheng

How are you making API calls? Via API Key or private App?

The API Key authorisation has been sunset, so that might be the cause.

Can you share the exact error message you are getting?

Thanks

Frank

Re: Blocked from Hubapi

sophiacheng — Wed, 25 Jan 2023 20:07:59 GMT

Hi @franksteiner79,

I have been making API calls via Private App which has been working for me over the past few months.

Here is the error message I am getting:

Thank you for your help!

Re: Blocked from Hubapi

franksteiner79 — Wed, 25 Jan 2023 20:41:09 GMT

Hi @sophiacheng

Hmm, that seems strange.

Do you have a paid subscription? If so I would recommend reaching out to HubSpot Support.

I'm also flagging this with some of the community managers to move the post to the developer forum und tag some community champions who are better versed on APIs than myself.

Frank

Re: Blocked from Hubapi

sophiacheng — Thu, 26 Jan 2023 00:51:51 GMT

Hi Frank,

Thank you for looking into it! I acutally got this figured out and it was because I was trying to access an API but did not use proper parameters (I had "///" in my URL)