topic Re: Logging WhatsApp engagements in APIs & Integrations

Logging WhatsApp engagements

JLi57 — Mon, 26 Sep 2022 07:37:27 GMT

Logging WhatsApp engagements is now possible in the UI. Is it possible to do that through the API?

Re: Logging WhatsApp engagements

Jaycee_Lewis — Mon, 26 Sep 2022 18:10:24 GMT

Hey, @JLi57 👋 Thanks for the great question. The product team kindly let me know there is nothing available at this time. It's being looked into now, but there is nothing in a beta at this time.

If you have feedback about adding this functionality, I am happy to share it with the Product team.

Best,

Jaycee

Re: Logging WhatsApp engagements

Assaf1 — Tue, 03 Jan 2023 23:06:13 GMT

Is there any news on this front? It would be great if there could also be this feature in Zapier as an engagement logging. Same trick.

Re: Logging WhatsApp engagements

Jaycee_Lewis — Mon, 09 Jan 2023 17:34:30 GMT

Hi, @Assaf1 and @JLi57 👋 This is now available as via the Engagements | Communications endpoints.

Have fun building! — Jaycee

Re: Logging WhatsApp engagements

Assaf1 — Mon, 09 Jan 2023 17:46:31 GMT

Hi @Jaycee_Lewis , I headed on to Zapier and didn't see the integration there. Is this option also suppose to be available through Zapier?

Re: Logging WhatsApp engagements

SCarmel — Mon, 15 Jul 2024 10:56:53 GMT

Hi, are there examples of of how to construct the payload for logging whatsapp or linkedin communications?