topic Re: verify my api key is no longer in use anywhere prior to Nov 30th shutting down old API. in APIs & Integrations

verify my api key is no longer in use anywhere prior to Nov 30th shutting down old API.

L_P — Tue, 22 Nov 2022 01:56:58 GMT

How can I 100% test that the legacy API keys are no longer in use prior to Nov 30th when they will stop working?

I 95% believe I have migrated all my code functions to using private apps instead, however since finishing that migration the "we detect an active api" warning message still remains. Is there a report or a checking tool somewhere that tells you a time and / or IP address your API key was last used?

Re: verify my api key is no longer in use anywhere prior to Nov 30th shutting down old API.

Jaycee_Lewis — Tue, 22 Nov 2022 16:51:20 GMT

Hi, @L_P Thanks for reaching out.

A few questions to help us get started:

Can you dismiss the banner?
If so, is the issue that it continues to return?
There is a recurring refresh of where the banner will appear. If your call logs are clear, I'd expect the banner to be fully removed with the next refresh.

If your portal has a paid subscription, you can also email your CSM and ask for assistance in getting the banner removed before the next refresh.

I 100% understand why this is confusing, especially after you've done the required work. I'll pass this thread along as feedback on my end.

Best,

Jaycee

Re: verify my api key is no longer in use anywhere prior to Nov 30th shutting down old API.

L_P — Tue, 22 Nov 2022 22:03:01 GMT

Thank you! I can dismiss the banner and it has stayed away... but the warning pop up contines to come up in the android app on the conversations/inbox page each time after that. Thanks for your help.