https://community.hubspot.com/t5/APIs-Integrations/Update-Engagment-API-direction-not-working/m-p/693889#M56987 <P>Hey,&nbsp;<a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/447518">@TarakD</a>. Can you add any additional details or context, so the community can better understand how to help, please?</P> <P>&nbsp;</P> <P>Thank you very much. — Jaycee</P> Thu, 15 Sep 2022 18:10:49 GMT Jaycee_Lewis 2022-09-15T18:10:49Z https://community.hubspot.com/t5/APIs-Integrations/Update-Engagment-API-direction-not-working/m-p/692533#M56893 <P>Hi we are at Agami Tech are contact center software provider and wanted to integrate our solution to hubspot for click to call.</P><P>&nbsp;</P><P>When we are calling enagement api for updating direction field ( inbound/outbound) it is not refelting in UI</P> Tue, 13 Sep 2022 09:24:13 GMT https://community.hubspot.com/t5/APIs-Integrations/Update-Engagment-API-direction-not-working/m-p/692533#M56893 TarakD 2022-09-13T09:24:13Z https://community.hubspot.com/t5/APIs-Integrations/Update-Engagment-API-direction-not-working/m-p/693889#M56987 <P>Hey,&nbsp;<a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/447518">@TarakD</a>. Can you add any additional details or context, so the community can better understand how to help, please?</P> <P>&nbsp;</P> <P>Thank you very much. — Jaycee</P> Thu, 15 Sep 2022 18:10:49 GMT https://community.hubspot.com/t5/APIs-Integrations/Update-Engagment-API-direction-not-working/m-p/693889#M56987 Jaycee_Lewis 2022-09-15T18:10:49Z