topic Re: Is Label property of CRM properties unique or not in APIs & Integrations

Is Label property of CRM properties unique or not

MYermolayev — Tue, 10 May 2022 14:20:18 GMT

I represent https://fibery.io and we have integration with HubSpot for our clients to sync their data. Some of our clients experience problems with integration because we expect Label property of CRM Properties to be unique. At least that's the behaviour on HubSpot's UI and it is described in this article https://knowledge.hubspot.com/crm-setup/manage-your-properties

But as I can see in our logs sometimes different properties can have duplicated values for labels, e.g two properties with 'Email' label:

[ { "updatedAt": "2021-12-12T20:30:12.549Z", "createdAt": "2021-07-31T20:09:41.956Z", "name": "opcional", "label": "Email", "type": "string", "fieldType": "text", "description": "Lead Ad Properties", "groupName": "facebook_ads_properties", "options": [], "updatedUserId": "xxx", "displayOrder": -1, "calculated": false, "externalOptions": false, "archived": false, "hasUniqueValue": false, "hidden": false, "modificationMetadata": { "archivable": true, "readOnlyDefinition": false, "readOnlyValue": false }, "formField": true }, { "updatedAt": "2019-10-14T20:45:42.027Z", "createdAt": "2019-08-06T02:41:08.204Z", "name": "email", "label": "Email", "type": "string", "fieldType": "text", "description": "A contact's email address", "groupName": "nos", "options": [], "displayOrder": 3, "calculated": false, "externalOptions": false, "hasUniqueValue": false, "hidden": false, "hubspotDefined": true, "modificationMetadata": { "archivable": true, "readOnlyDefinition": true, "readOnlyValue": false }, "formField": true } ]

So my question is whether it's expected behaviour or not?

Thank you

Re: Is Label property of CRM properties unique or not

Teun — Tue, 10 May 2022 17:44:01 GMT

Hi @MYermolayev ,

I did a few tests, and you are correct. Setting a property through the API does not require the label to be unique. What has to be unique is the internal name of the property, so it would be better to adjust your code to check on the internal name instead.

Re: Is Label property of CRM properties unique or not

MYermolayev — Thu, 12 May 2022 09:37:42 GMT

I see, thank you for the answer.

Our system requires display names to be unique so looks like I will need to append `name` to `label` to make them unique

Re: Is Label property of CRM properties unique or not

MYermolayev — Wed, 07 Sep 2022 11:50:33 GMT

@Teun hi, has this behavior been changed recently?

As I can see, now I can't use duplicated labels even when creating properties through API calls

e.g. I receive this error:
```

"status": "error",

"message": "Property labels must be unique. Property company_size_duplicated has the same label as property company_size",

```
So, does it mean that nobody is able to create properties with duplicated labels anymore but users still can have duplicated properties if they were created before this change?

Thank you