topic Re: Custom Behavioral Events Property Order in APIs & Integrations

Custom Behavioral Events Property Order

CIPS — Mon, 11 Apr 2022 16:14:10 GMT

Hi, does anyone know how HubSpot determines the property order of the properties that are displayed on a custom behavioral event entry? I have 3 properties that I need to display in a certain order, for example:

Custom Behavioral Event -

Property 1

Property 2

Property 3

but HubSpot shows me Property 3 before Property 1.

It is not alphabetical and I am sending the values in the order I want to be displayed so not sure what it is.

Re: Custom Behavioral Events Property Order

Jaycee_Lewis — Wed, 13 Apr 2022 15:35:53 GMT

Hey, @CIPS!

Great question. I'm happy to help 😊 Do you have a specific example you can share here? I'd like to take a deeper look and reach out to my resources if needed.

Thank you for the additional information.

Best,
Jaycee

Re: Custom Behavioral Events Property Order

CIPS — Wed, 13 Apr 2022 16:20:58 GMT

Hi, I already shared this with a support rep who wasn't able to help me but I found that the order is dictated by the internal name of the properties but not sure how. Also, I found the following workaround: first I create properties with different generic internal names like "prop_1", "prop_2", etc.. then I send a test request to see which one shows first. After knowing the order, I change the labels so I can decide what goes first or doesn't, and then I change the values on the request to match the labels.

Re: Custom Behavioral Events Property Order

CP-BWG — Thu, 19 Sep 2024 02:15:55 GMT

this still doesnt work for me though.. it is polluting the sort order with all the auto captured properties. Its beena few years - have you sorted out another oslution, @CIPS