topic Re: Difference between sandbox and testing account in APIs & Integrations

Difference between sandbox and testing account

VKumar26 — Thu, 24 Feb 2022 18:37:11 GMT

Hi,

What is the difference between a sandbox account and a testing account? I am trying to use the Hubspot APIs to sync data and was wondering which type of account is used to test API integrations.

I tried to look through the Hubspot blogs and articles and the difference is still not quite clear to me.

Thanks!

Re: Difference between sandbox and testing account

kvlschaefer — Fri, 22 Apr 2022 19:58:04 GMT

Hi @VKumar26,

Thanks for reaching out!

1. A Sandbox account is a portal created as a duplicate of your live account. This portal is designed to have the same forms, workflows and other tools as your live account. However, any changes that you made in the sandbox account will not affect your live portal. Using this feature requires an Enterprise subscription: https://knowledge.hubspot.com/account/set-up-a-hubspot-sandbox-account

It's important to note that you cannot copy tools such as form from your live account to the test account. They can be setup by you manually or using API.

2. A test account is created from a Developer portal. It can be created for free and remains active for 90 days. When a new test account is created it will not have any forms, workflows or other tools configured. They can be setup by you manually or using API but it is not possible to copy these tools from your live account to the test account.

A developer portal is a system that allows you to create custom apps that can then be authenticated using OAuth2.0 or test accounts that remain. This is an admin page for developers to create their app credentials and setup test accounts

In your case, you would want to create a developer portal and a testing account.

I hope this helps!

Best,

Kristen

Re: Difference between sandbox and testing account

VKumar26 — Sat, 26 Feb 2022 18:00:26 GMT

Thank you for the explanation Kristen!

Re: Difference between sandbox and testing account

CCathcart — Fri, 22 Apr 2022 19:35:30 GMT

This response is inaccurate and should be updated or removed as to not mislead people.

The way this reads, it indicates that you creating a duplicate of your live account including the forms you've already created in your live account. THIS IS NOT TRUE. You do not have all the same forms, workflows, landing pages, etc. You only have access to the same tools to create them again. you have to manually recreate all of your forms, etc in the sandbox. They do not copy over.

Re: Difference between sandbox and testing account

kvlschaefer — Fri, 22 Apr 2022 19:57:01 GMT

Hi @CCathcart,

Thank you for your feedback, and apologies for the confusion! I've updated the post to make that clearer.

Best,

Kristen