topic Re: Build Conversations Inbox integration in APIs & Integrations

Build Conversations Inbox integration

mitchell-hudson — Fri, 18 Feb 2022 02:14:27 GMT

I am looking to build an integration with the conversations inbox for an SMS product that we use.

Is there an API available for this? I would need to process messages sent from the HubSpot user and send this to the contact and process messages from the contact back to the same conversation

Re: Build Conversations Inbox integration

PamCotton — Fri, 18 Feb 2022 20:38:28 GMT

Hello @mitchell-hudson, investigating more about it, previously HubSpot conversations inbox was not accessible via API. But the good news is there is a current BETA version for conversations API ( More information here).

These APIs are currently in private beta. If you are interested, please sign up here and we will give you access to the APIs.

Kindly,

Pam

Re: Build Conversations Inbox integration

mitchell-hudson — Thu, 03 Mar 2022 11:54:11 GMT

Awesome, thanks Pam!