https://community.hubspot.com/t5/APIs-Integrations/ticket-reply-conversation/m-p/568486#M50575 <P><a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/103660">@piersg</a><BR />Simply I want a conversation flow with respect to the ticket, basically, I want to integrate a messaging service ( Twilio ) with HubSpot app, e.g on the first message from the user will create a ticket and when agent/admin wants to reply to the ticket with notes engagement (because there is no option to reply a ticket ) in Hubspot, the message will go to customer mobile number via event/webhook and i am looking for this type of webhook, and i don't find any ticket engagements webhook&nbsp;</P> Thu, 03 Feb 2022 12:13:49 GMT SHussain99 2022-02-03T12:13:49Z