topic Re: What is the javascript property to use to unsubscribe from all emails using _hsq.push in APIs & Integrations

What is the javascript property to use to unsubscribe from all emails using _hsq.push

James-Pi-Top — Tue, 25 Jan 2022 12:35:05 GMT

We have a website that is used both in schools and by members of the public.

Currently we are unintentionally signing up school pupils to marketing emails, so in order to prevent this we want to unsubscribe student accounts from marketing emails.

this is the code we have so far

_hsq.push([ 'identify', { email, id, unsubscribeFromAll: isStudent ? 'true' : 'false', }, ]); _hsq.push(['trackEvent', { id: 'login', email }])

but this does not work.

Can you let me know what the correct way to do this is?

Many Thanks

James Smith
pi-top.com

Re: What is the javascript property to use to unsubscribe from all emails using _hsq.push

dennisedson — Thu, 27 Jan 2022 14:46:42 GMT

@James-Pi-Top

How is everyone being signed up for these marketing emails currently?

There is an endpoint for subscription preferences here

Might also be able to enroll students in a workflow to remove from subscriptions?

Re: What is the javascript property to use to unsubscribe from all emails using _hsq.push

mangelet — Thu, 19 May 2022 07:47:49 GMT

@James-Pi-Top have you considered using a workflow on a custom property named 'isStudent' ?

Also, make sure you can update contact properties using the tracking code AP: https://knowledge.hubspot.com/account/prevent-contact-properties-update-through-tracking-code-api.