topic Error: Insufficient Scopes were provided. Please contact the integrator in APIs & Integrations

Error: Insufficient Scopes were provided. Please contact the integrator

mjuneja — Mon, 22 Jan 2018 18:12:18 GMT

I am getting this Error, I have checked all Scopes are there. Still an issue:
Insufficient Scopes were provided. Please contact the integrator.

https://app.hubspot.com/oauth/authorize?client_id=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx&scope=contacts content reports social automation timeline forms files hubdb transactional-email&redirect_uri=https://www.hubspot.com

Re: Error: Insufficient Scopes were provided. Please contact the integrator

Derek_Gervais — Wed, 24 Jan 2018 00:16:36 GMT

Hi @mjuneja,

You should uncheck action forms, and also make sure that those spaces are URL encoded. Are you still seeing issues after trying that?

Re: Error: Insufficient Scopes were provided. Please contact the integrator

mjuneja — Wed, 24 Jan 2018 14:48:05 GMT

Now I am getting different error.
You do not have the correct role to grant these permissions. Please contact your administrator.
I think after unchecking action forms, i need to remove some parameter in scope too… but I am not sure which scopes are related to action forms that should be removed.

Re: Error: Insufficient Scopes were provided. Please contact the integrator

mjuneja — Wed, 24 Jan 2018 20:56:23 GMT

Worked with:

In Scopes I just passed contacts and automation

Re: Error: Insufficient Scopes were provided. Please contact the integrator

erikrahman2000 — Thu, 01 Feb 2018 04:25:20 GMT

Hi @mjuneja,

I am experiencing the same error and following what you did. Unfortunately, I am still having the error.
Here is my URL https://app.hubspot.com/oauth/authorize?client_id=xxx&scope=contacts%20automation%20workflows&redirect_uri=https://www.getpostman.com/oauth2/callback

Can you please let me know what is causing of error?

Thanks,
Erik

Re: Error: Insufficient Scopes were provided. Please contact the integrator

mjuneja — Thu, 01 Feb 2018 17:08:40 GMT

Hi,

I changed my app. Now its working. But what is exactly issue… I still
don’t know. And in scopes while creating URL just pass contacts and
workflow.

Thanks,

Re: Error: Insufficient Scopes were provided. Please contact the integrator

Derek_Gervais — Fri, 02 Feb 2018 20:15:31 GMT

Hey @erikrahman2000 ,

This specific error (Insufficient Scopes were provided. Please contact the integrator.) occurs when the scopes requested in the authorization URL don’t match up with the scopes checked off in the app’s settings. @mjuneja resolved this issue by un-checking some scopes that he wasn’t requesting in his authorization URL. You can either:

Go into your app’s settings and uncheck any scopes you’re not requesting
Add scopes to your authorization URL, so that you’re requesting all scopes that are checked off in your app’s settings

Re: Error: Insufficient Scopes were provided. Please contact the integrator

erikrahman2000 — Wed, 07 Feb 2018 01:50:07 GMT

Hi @Derek_Gervais,

Many thanks for your reply, it works now!

Best Regards,
Erik

Re: Error: Insufficient Scopes were provided. Please contact the integrator

Vishalb — Fri, 07 Jan 2022 13:45:21 GMT

Hi Derek,

From where do I access the "Scopes" section within the settings menu.

A search within settings didn't show any results for "scopes" search.

Thanks,
Vishal

Re: Error: Insufficient Scopes were provided. Please contact the integrator

biyr — Mon, 17 Apr 2023 01:15:05 GMT

Hi @Derek_Gervais I am seeing the same error and have the right scopes defined requested by the app. I am trying to integrate HubSpot with AWS using AWS AppFlow. I have the scopes and only those specific scopes requested by HubSpot from this documentation: link

I am seeing this same issue: "

same error: "Couldn’t complete the connection Insufficient scopes were provided. Please contact the app developer."

AWS support thinks this issue is with HubSpot after debugging this issue.

Re: Error: Insufficient Scopes were provided. Please contact the integrator

RSerpa — Tue, 30 May 2023 18:18:40 GMT

@biyr I don't know if you resolved this, but take a look at the scopes AWS says to request versus what is actually requested. Removing the permissions that were not requested in the "Install URL" allowed the Appflow connection to work...Although it no longer works for my use-case.

What AWS docs Say	What is actually requested
automation	automation
content	-
crm.lists.read	crm.lists.read
crm.lists.write	crm.lists.write
crm.objects.companies.read	crm.objects.companies.read
crm.objects.companies.write	crm.objects.companies.write
crm.objects.contacts.read	crm.objects.contacts.read
crm.objects.contacts.write	crm.objects.contacts.write
crm.objects.custom.read	-
crm.objects.custom.write	-
crm.objects.deals.read	crm.objects.deals.read
crm.objects.deals.write	crm.objects.deals.write
crm.objects.owners.read	crm.objects.owners.read
crm.schemas.custom.read	-
e-commerce	e-commerce
forms	forms
oauth	oauth
sales-email-read	sales-email-read
tickets	tickets

Re: Error: Insufficient Scopes were provided. Please contact the integrator

bansalakhil — Mon, 17 Jul 2023 14:13:13 GMT

@RSerpa Did you find any solution to this? I am in the same boat now. After removing those scopes connector was created(app was installed) but contacts calls in app flow failing.