topic Re: URGENT, Calling extensions SDK: incorrect phone plugin widget height in APIs & Integrations

URGENT, Calling extensions SDK: incorrect phone plugin widget height

vsevolodlis — Mon, 18 Oct 2021 08:38:50 GMT

Hi,

looks like after the recent update the phone plugin widget container height does not fit the underlying custom plugin iframe content height. The phone plugin controls are now hidden and customers are unable to make calls using the phone plugin. So far, I was unable to alter the iframe container height from within the iframe. As far as I can see, the iframe container height could be only 'fixed' externally.

Re: URGENT, Calling extensions SDK: incorrect phone plugin widget height

dennisedson — Mon, 18 Oct 2021 14:52:50 GMT

@vsevolodlis

What update are you talking about?

Can you also provide a link so we can see an example?

Re: URGENT, Calling extensions SDK: incorrect phone plugin widget height

vsevolodlis — Tue, 19 Oct 2021 06:59:02 GMT

Thanks for the reply!

The issue has been resolved through HubSpot support, that was indeed some breaking changes, but it is fixed now 🙂

Re: URGENT, Calling extensions SDK: incorrect phone plugin widget height

brandonaaron — Mon, 01 Aug 2022 16:17:46 GMT

Can you mention how you fixed it? We are struggling with this issue as well.

Thanks in advance.

Team Smokekitchen

Re: URGENT, Calling extensions SDK: incorrect phone plugin widget height

vsevolodlis — Thu, 28 Sep 2023 09:42:15 GMT

Hi,

it was an issue on HubSpot side and resolved by HubSpot team.
If the problem cannot be fixed on your side, requesting via your HubSpot' customers directly might speed up the process 🙂