topic Re: Hubspot User experience in APIs & Integrations

Hubspot User experience

Saikumar12 — Mon, 18 Oct 2021 09:34:57 GMT

What is the User experience from hubspot when user reaching API rate limit of Hubspot

Re: Hubspot User experience

Teun — Mon, 18 Oct 2021 09:40:50 GMT

You can check this documentation, it states the following:

Any app or integration exceeding its rate limits will receive a 429 error response for all subsequent API calls. Requests resulting in an error response shouldn’t exceed 5% of your total daily requests. If you plan on listing your app in our App Marketplace, it must stay under this 5% limit to be certified.

the 429 response will have the following format:

//Example { "status": "error", "message": "You have reached your daily limit.", "errorType": "RATE_LIMIT", "correlationId": "c033cdaa-2c40-4a64-ae48-b4cec88dad24", "policyName": "DAILY", "requestId": "3d3e35b7-0dae-4b9f-a6e3-9c230cbcf8dd" }

The message and policyName will indicate which limit you hit (either daily or secondly).

The daily limit resets at midnight based on your time zone setting.

Re: Hubspot User experience

Saikumar12 — Mon, 18 Oct 2021 09:56:53 GMT

Hi @Teun the example you have given displays in the browser window or console?

Re: Hubspot User experience

Teun — Mon, 18 Oct 2021 10:48:14 GMT

Hi @Saikumar12 ,

This will be the response for whatever is making the call to the HubSpot API. So if you have a script that is making a call, the response to that script would be the above body. How it is shown in the browser depends on how you handle the response.
If you have a script that runs in the client (browser), you can inspect the page and check the network tab to inspect the call and also the response.