Disable or increase webhook timeout retry seconds

kizus — Fri, 08 Oct 2021 17:33:50 GMT

Hello all, as described in Webhooks retries page (https://developers.hubspot.com/docs/api/webhooks) the retries occurs in the following scenarios:

Connection failed - If we cannot open an HTTP connection to the provided webhook URL
Timeout - If your service takes longer than 5 seconds to send back a response to a batch of notifications
Error codes - If your service responds with any HTTP status code (4xx or 5xx)

My question is, it is possible to disable or increase the timeout of 5 seconds? I ask that because sometimes this retry policy is not desirable for some scenarios.

Re: Disable or increase webhook timeout retry seconds

dennisedson — Tue, 12 Oct 2021 19:05:41 GMT

@kizus ,

This is not changeable presently.

You could add this to the ideas board and state your use case.

topic Re: Disable or increase webhook timeout retry seconds in APIs & Integrations

Disable or increase webhook timeout retry seconds

Re: Disable or increase webhook timeout retry seconds