topic Re: Deep Link in email to redirect URL in APIs & Integrations

Deep Link in email to redirect URL

MGoudy — Tue, 24 Aug 2021 15:14:27 GMT

Hi, I am trying to create a deep link in my hubspot emails to my app via a dynamically generated link. The issue that I'm running into is that the generated link is something like email.mydomain.com/<a whole bunch of generated characters>, which then redirects to app.mydomain.com/token/<token value>.

This works fine in the browser, but for deep linking into my app the email.mydomain.com link is useless, as the generated characters are not something that my app can parse. Is there a way I can get the URL to deep link to the redirected app.mydomain.com url?

And if that isn't possible, is there a way to have the generated link in the email go directly to the app.mydomain.com url, instead of redirecting through the hubspot middleware at email.mydomain.com?

Thank you!

Re: Deep Link in email to redirect URL

dennisedson — Wed, 25 Aug 2021 13:45:01 GMT

@himanshurauthan , is this something you have experience with?

Re: Deep Link in email to redirect URL

himanshurauthan — Thu, 26 Aug 2021 12:24:34 GMT

Hello @MGoudy,

I think this post can help you - https://community.hubspot.com/t5/HubSpot-Ideas/Support-for-apple-iOS-universal-links-deep-links/idi-p/173966

Regards,

Re: Deep Link in email to redirect URL

MGoudy — Thu, 26 Aug 2021 16:50:34 GMT

Hi @himanshurauthan , I've looked at that discussion and that's not quite what I'm looking for. We were able to set the apple-app-site-association on the hubspot domain and have that link open the app, but my issue is that I need to be able to access the redirected URL inside the app. The emails generate an email.mydomain.com/<bunch of characters> URL which in the browser redirects to app.mydomain.com/token/<token value>. The app won't redirect the URL the way a browser does.

Is there a way to have Hubspot send emails that contain direct links to my website, without the redirect URL?

Re: Deep Link in email to redirect URL

himanshurauthan — Fri, 27 Aug 2021 10:02:04 GMT

We need to disable email tracking to use plain URLs ( but not sure if that's the right solution. )

Currently, we can't disable the email tracking per email level too.

Regards,

Re: Deep Link in email to redirect URL

KatieMarr — Tue, 07 Sep 2021 22:46:48 GMT

@himanshurauthan I agree the only solution is to turn off all link tracking portal wide, but that is just not an option for us. So I've added an idea submission to allow control of email link tracking at the email or subscription type level (i.e. transactional vs regular vs automated, or newsletter vs. promo vs. product update, etc.). I'd appreciate an upvote from anyone to get this idea through to them.
https://community.hubspot.com/t5/HubSpot-Ideas/Control-email-link-tracking-at-email-or-subscription-type-level/idi-p/491157

Re: Deep Link in email to redirect URL

himanshurauthan — Fri, 10 Sep 2021 14:20:43 GMT

Yes, @KatieMarrI think this is the correct approach and I suggest going to with it.

Regards,

Re: Deep Link in email to redirect URL

RGravener — Fri, 18 Nov 2022 18:43:41 GMT

You can also use the App Links Assistant in Android Studio to add Android App Links.
...
Create Deep Links to App Content

Open the user's preferred htaccess checker that can handle the URI, if one is designated.
Open the only available app that can handle the URI.
Allow the user to select an app from a dialog.