topic Re: How to build a contact URL depending user subdomain in APIs & Integrations

How to build a contact URL depending user subdomain

Alvarocaste — Thu, 12 Aug 2021 12:13:13 GMT

Hi,

We are using the old API and we have seen that `profile-url` was deprecated, therefore we need to build the contact URL from ourselves having `vid` and `portal-id` (hub id).
https://app.hubspot.com/contacts/:hubid/contact/:vid

I've created an account to make some tests and I've realized that my subdomain is `app-eu1` (app-eu1.hubspot.com) so if I use https://app.hubspot.com/contacts/:hubid/contact/:vid doesn't redirect properly.

Is this something known? if yes, how do you deal with it?

We would need to build the URL depending on who you are (e.g. `app-ue1`, `app`, and so on)

Thanks

Re: How to build a contact URL depending user subdomain

dennisedson — Thu, 12 Aug 2021 17:50:54 GMT

@Alvarocaste , I am asking around about this. Will get back to you.

@himanshurauthan , while I wait for a reply, maybe you already have an answer 😀

Re: How to build a contact URL depending user subdomain

himanshurauthan — Tue, 17 Aug 2021 09:00:59 GMT

Hi @Alvarocaste,

Can you please share your steps, as this should work - https://app.hubspot.com/contacts/:hubid/contact/:vid

Regards,

Re: How to build a contact URL depending user subdomain

Alvarocaste — Thu, 26 Aug 2021 12:45:38 GMT

I think someone explained why this happens. Although I don't know yet how to solve it. I'd need to know how to know which region the user is in and then, build the URL according to that.

https://hubspotdev.slack.com/archives/C2YHAHB6K/p1628778644104200

Re: How to build a contact URL depending user subdomain

dennisedson — Thu, 26 Aug 2021 15:37:54 GMT

@Alvarocaste ,

I reported this to the team last week. It is almost through development. Believe a pull request has been made and we are waiting on it to be merged to prod.

There will also be some documentation added to the developer docs about this. Not sure where or when, yet, but keep your eyes on the lookout

Re: How to build a contact URL depending user subdomain

Alvarocaste — Thu, 26 Aug 2021 19:05:27 GMT

Thanks @dennisedson!

Re: How to build a contact URL depending user subdomain

jonathanhaber — Wed, 15 Sep 2021 13:16:59 GMT

Sorry for the delay here. There is an account-info API that we're still working on getting added to our API documentation. In the meantime you can hit this endpoint:

https://api.hubapi.com/account-info/v3/details

The response will include a uiDomain field, such as app.hubspot.com or app-eu1.hubspot.com. This can be used to generate links into the HubSpot product. Let us know if you run into any issues