topic Re: Search with Custom Properties in APIs & Integrations

Search with Custom Properties

eblanchette1 — Wed, 03 May 2017 16:25:04 GMT

Hello, I’m trying to figure out a way to find contacts with a custom property. I’m trying to implement one way sync from our internal system to hubspot. I have a property called ‘internal-account-id’. It appears search only works with name and email.

Am I missing something? Ideas / suggestions welcome.

Thanks,

Eric

Re: Search with Custom Properties

3PETE — Wed, 03 May 2017 19:45:30 GMT

@eblanchette That is correct, Search only works for name/email and phone number. You will have to bring back all of the contacts and parse through them.

Re: Search with Custom Properties

phpstudyOne — Tue, 06 Jun 2017 02:40:44 GMT

Can you write an example according to his request?

Because I do not understand how to stitch this url.

https://api.hubapi.com/contacts/v1/lists/all/contacts/all?hapikey=demo&property=internal-account-id
or
https://api.hubapi.com/contacts/v1/lists/all/contacts/all?hapikey=demo&property=internal-account-id-1
or
other ？

Re: Search with Custom Properties

3PETE — Tue, 06 Jun 2017 12:28:44 GMT

@phpstudyOne Here is a link to the docs. There is an example on there among other things.

Re: Search with Custom Properties

eblanchette1 — Tue, 06 Jun 2017 14:11:15 GMT

Is there any upcoming support for a custom property search? Email, name and company names are mutable.

Re: Search with Custom Properties

3PETE — Tue, 06 Jun 2017 14:57:35 GMT

Not at the moment, no. I will be happy to pass this info along to the product team so they can track the request.

Re: Search with Custom Properties

nado — Tue, 26 Sep 2017 00:42:33 GMT

Inability to search for contacts on custom properties seriously makes this CRM stupidly unusable for any use-case that doesn’t rely 100% on email as the unique identifier. Please fix this asap.

Re: Search with Custom Properties

Wed, 25 Oct 2017 07:29:29 GMT

nothing personal I really hate this API.

Re: Search with Custom Properties

John — Fri, 05 Jan 2018 20:34:19 GMT

@pmanca, where can we track this request for a custom property search? I know HubSpot is a young CRM, but please tell us this is in the works haha

Re: Search with Custom Properties

3PETE — Fri, 05 Jan 2018 21:33:28 GMT

@john_ascend Right now it isn’t in the immediate future for this feature to be built, much of our focus in early 2018 will be around the services product we announced back in September.

Here is a link for our current Ideas as well:

https://community.hubspot.com/t5/custom/page/page-id/ideaslandingpage

Re: Search with Custom Properties

Tue, 06 Mar 2018 12:05:36 GMT

The solution may not be convenient if the number of contacts is fairly big

Re: Search with Custom Properties

dannio — Wed, 21 Mar 2018 07:15:12 GMT

basically this renders all marketing that relates to other social media platforms useless.

I.e facebook, wechat, etc. You'll basically need to create dummy email addresses for each user creating double the number of contacts.

e.g get email: 32465736@facebook.com -> strip @facebook.com to get ID to use in API

where as if this was actually usable with custom properties, it would be -> find user with facebook_id -> use in API

Re: Search with Custom Properties

bludkiewicz — Thu, 28 Jun 2018 19:28:44 GMT

Not being able to perform an api search on custom properties is really limiting what we can do with your platform. Please add this functionality. Thanks.

Re: Search with Custom Properties

hannuCR — Mon, 15 Oct 2018 06:57:32 GMT

This is definitely something we need. I hope this functionality gets added soon.

Re: Search with Custom Properties

IsaacTakushi — Tue, 16 Oct 2018 20:27:37 GMT

Hi all,

While @pmanca and I can and have passed this feedback along internally, the HubSpot Community Ideas Forum is the best place to share feature requests. The product teams regularly monitor posts and generally prioritize ideas which have the most engagement from and greatest potential impact on users. Indeed, custom property search is currently available in the HubSpot app because of user feedback on this post.

I found this idea, but my upvote today was the first. If you would like such an API endpoint added, please upvote and comment on the post.

I recommend including as much detail as possible per these best practices. The more the product teams understand a feature's use case, the more accurate they will be when scoping the feature.

Thank you for your understanding. I will close this topic to maximize feedback on this idea.

Re: Search with Custom Properties

sanjaydojo — Sat, 27 Jul 2019 01:46:34 GMT

Any update on this?

Re: Search with Custom Properties

aronhoekstra — Fri, 16 Aug 2019 14:39:22 GMT

I'd like to ask this as well, when will this be supported? It is unbearable trying to do any real systems integration without this capability.

Re: Search with Custom Properties

brank87 — Fri, 20 Sep 2019 16:37:27 GMT

Still no custom property search 😱

Re: Search with Custom Properties

aronhoekstra — Fri, 20 Sep 2019 17:24:12 GMT

Nope, not yet. Though I do have it on good authority this IS in the works and is currently undergoing beta testing. Not only custom fields but ability to search on ANY field. Not sure when it is going to be released but I think its just a few weeks away. Hang in there.

Re: Search with Custom Properties

eblanchette — Wed, 30 Oct 2019 02:14:44 GMT

I'm still baffled that this post is still active and nothing has been done to implement this feature. This clearly has been implemented on the api.hubspot.com entrypoint and not the api.hubapi.com entry point. I understand that these are two different services but I request ed this feature back in 2017. The hubspot UI allows us to apply filters on the contacts view. Why can't we have the same access? We have almost 200,000 contacts in our account and the current api limits us to 100 (although 250 seems to work).

Console Network Request: