topic App id from external integration in APIs & Integrations

App id from external integration

Jacob02 — Mon, 12 Jul 2021 10:13:12 GMT

Hi there,

I want to read out the timeline events generated by an external integration (Zoom). Since I need the app id to get the timeline events types, I was wondering how to get my hands on it. Does anyone know where to find it?

Thanks in adavance!

Re: App id from external integration

dennisedson — Tue, 13 Jul 2021 14:12:51 GMT

@Jacob02

Even if you had the app id, I believe you would also need the developer hapikey associated with the app. 🤔

@himanshurauthan , does this seem correct to you?

Re: App id from external integration

Jacob02 — Thu, 15 Jul 2021 13:13:34 GMT

@dennisedson Yup, true. Haven't thought about that before...

Accordingly, it is not possible to access timeline events generated by external integrations, right?
If anyone knows a solution: any approach is welcome.

Re: App id from external integration

dennisedson — Thu, 15 Jul 2021 13:43:36 GMT

That sounds about right @Jacob02

The only thing I can think is to see if there is a custom property set on the contact from the integration. If so, you can set up a webhook to fire on change and cheat the system 😬

Total guess, but might be a starting place.