topic Re: Unable to delete app within HubSpot Dev account in APIs & Integrations

Unable to delete app within HubSpot Dev account

Ravalyn — Thu, 26 Sep 2019 16:12:12 GMT

I'm testing out an app integration and need to go through the process of setting it up again in order to fully write out a knowledge base article. However, I'm not certain where else I have the app connected to. I've checked everywhere I can think of and the option to delete is still grayed out. Is there any way to disconnect the app from HubSpot side and then delete it?

App ID is 200386

Re: Unable to delete app within HubSpot Dev account

IsaacTakushi — Fri, 27 Sep 2019 16:10:06 GMT

Welcome, @Ravalyn.

I can't disconnect the app for you, but I can tell you the single account where it is still connected. I'll DM you.

Re: Unable to delete app within HubSpot Dev account

gyuwoo — Tue, 03 Nov 2020 00:06:10 GMT

Hi, can you help me, too?

I cannot figure out what it is connected to and I cannot delete the app as a result.

Re: Unable to delete app within HubSpot Dev account

gyuwoo — Tue, 03 Nov 2020 00:07:04 GMT

My App ID are 232617 and 232615

Re: Unable to delete app within HubSpot Dev account

gyuwoo — Tue, 03 Nov 2020 00:07:21 GMT

Thanks in advance @IsaacTakushi

Re: Unable to delete app within HubSpot Dev account

IsaacTakushi — Wed, 04 Nov 2020 20:10:47 GMT

Hi, @gyuwoo.

Thanks for reaching out.

It looks like these apps were in a strange state where they were considered installed in their "parent" developer account, ending in 0429. I've severed this connection on our end. You should now be able to delete the apps in your developer account's UI.

If you have trouble doing this, let me know.

Re: Unable to delete app within HubSpot Dev account

JustinDao — Wed, 02 Dec 2020 17:42:41 GMT

@IsaacTakushi Can you help me out as well? I have an app which I believe was connected to a test account. I deleted the test account, but the app still says it has one connection - can you help me remove that so I can delete the app?

Re: Unable to delete app within HubSpot Dev account

dennisedson — Thu, 03 Dec 2020 15:23:22 GMT

Hi @JustinDao , could you add the app id here?

Re: Unable to delete app within HubSpot Dev account

JustinDao — Thu, 03 Dec 2020 17:45:25 GMT

Hi @dennisedson ! AppID is 233659.

Re: Unable to delete app within HubSpot Dev account

dennisedson — Thu, 03 Dec 2020 19:29:09 GMT

@JustinDao

wadda bing wadda bam. You should be good to go.

Re: Unable to delete app within HubSpot Dev account

JustinDao — Thu, 03 Dec 2020 19:48:15 GMT

@dennisedson You're the man! Thank you! 😀

Re: Unable to delete app within HubSpot Dev account

dennisedson — Thu, 03 Dec 2020 20:07:15 GMT

About time someone recognized that about me 😎

Re: Unable to delete app within HubSpot Dev account

altocloud_dev — Wed, 09 Dec 2020 12:20:35 GMT

Hi @dennisedson, can you help me out too? I'm trying to delete my hubspot developer account and cannot do that because one of the apps is still connected to another hubspot account. App ID is 36026.

Re: Unable to delete app within HubSpot Dev account

dennisedson — Wed, 09 Dec 2020 16:11:36 GMT

@altocloud_dev , you are cleared for takeoff ✈️

Re: Unable to delete app within HubSpot Dev account

altocloud_dev — Thu, 10 Dec 2020 22:06:55 GMT

Awesome, thank you @dennisedson !

Re: Unable to delete app within HubSpot Dev account

carlooshh — Tue, 26 Jan 2021 18:20:44 GMT

I have the same issue. Can you help me deleting the app 239258 ? @dennisedson

Re: Unable to delete app within HubSpot Dev account

dennisedson — Wed, 03 Feb 2021 13:32:33 GMT

@carlooshh , you should be able to delete the app now. Give it a go!

Delete App After Deleting Test Account

NColvin — Thu, 11 Feb 2021 21:19:01 GMT

I'm trying to delete an app I created using my developer account. I'd also like to delete the developer account. The app ID is 240709.

I realized I wanted to recreate the app using a developer account that was created for me as part of a team. I deleted my test account, but when I went to delete my app I was unable because it is connected on 2 accounts. I believe one of the accounts is my developer account, and I suspect the other is the test account I just deleted. Can I see where the app has been installed? How can I disconnect the app from these two accounts?

Re: Unable to delete app within HubSpot Dev account

NColvin — Fri, 12 Feb 2021 13:16:45 GMT

Hello, I believe I am experiencing the same issue as the others here. My app ID is 240709 and says it is connected to 2 hubspot accounts. Thanks for your help!

Can not delete app from developer account

ANovikoff — Wed, 24 Feb 2021 19:12:32 GMT

Hi there,

I can't seem to be able to delete an app that was tied to my old CRM account.

Is there a way to override this?