topic Re: Custom properties for products and line items in APIs & Integrations

Custom properties for products and line items

oriyudilevich — Thu, 13 Feb 2020 19:54:38 GMT

Hi,

We would like to add a custom property to products called "catalog number" and one to line items called "extra info". After I do this, I am then planning migrate our current list of products into hubspot, i.e. write a script (that uses the hubspot API) that uploads our product list from outside hubspot into hubspot, with the aim that our sales people will then start managing our product list via hubspot.

I have a few small questions related to this:

1. Is it possible to add these custom properties via the hubspot UI? (e.g. by going to settings -> properties -> create property). If it's still not possible, when do you expect this to be possible?

2. More importantly, if I create these custom properties (say, via the API if needed), will I be able to see them in UI (when going to settings -> sales -> products & quotes and selecting a product and when creating a quote and editing its list of products)?

3. And a bit of a side question - in the developers documentation, is there a page with the list of default properties for products and line items? I could only find this page: https://developers.hubspot.com/docs-beta/crm/properties, but it only has contacts, companies, deals and tickets.

Thanks in advance, Ori

Re: Custom properties for products and line items

himanshurauthan — Fri, 14 Feb 2020 05:44:47 GMT

Hello @oriyudilevich

Custom properties for Products and line items are yet not manageable via HubSpot UI though can be created and populated via Create a new object property .

The created properties will not be visible under HubSpot properties section but can be seen when creating contact lists into HubSpot ( but I think it needs access to paid sales plan ).
For default HubSpot product/line item properties, you can confirm it by trying creating contact lists in HubSpot. They are like this:

Hope it will help.

Thanks.

Re: Custom properties for products and line items

oriyudilevich — Sat, 15 Feb 2020 14:39:18 GMT

Dear @himanshurauthan ,

Thanks for your quick reply.

Is there any estimation as to when custom properties for products/line items will be visible in the UI? They would be very useful for us, mainly for adding these fields (like catalog number of a product or extra info of a line item) in the quote PDFs our sales people prepare for our clients using the hubspot UI.

Thanks again,

Ori

Re: Custom properties for products and line items

himanshurauthan — Mon, 24 Feb 2020 07:03:12 GMT

Hii @oriyudilevich

Sorry for writing late. Honestly, I do not have any timeline for this. This was proposed in the community few months ago to have this feature included in UI. May be it could be in progress.

@IsaacTakushi any comments here?

Thanks.

Re: Custom properties for products and line items

IsaacTakushi — Tue, 25 Feb 2020 14:27:40 GMT

Thanks for looping me in, @himanshurauthan.

I'm seeking insight into this, @oriyudilevich. Thanks for your patience.

Re: Custom properties for products and line items

IsaacTakushi — Tue, 25 Feb 2020 17:50:09 GMT

Hi, @oriyudilevich.

The team is currently working on this functionality. They are aiming to have it released into beta sometime this quarter.

Re: Custom properties for products and line items

oriyudilevich — Sat, 29 Feb 2020 12:41:34 GMT

Hi @himanshurauthan and @IsaacTakushi , thanks for the update. Looking forward for the release of this feature.

Best, Ori

Re: Custom properties for products and line items

RustamA — Wed, 01 Apr 2020 11:48:04 GMT

Hi @IsaacTakushi , is there any update on that?

Re: Custom properties for products and line items

IsaacTakushi — Wed, 01 Apr 2020 18:58:48 GMT

Hi, @RustamA.

Yes, beta support for custom product an line item properties was added last week.

If you are beta tolerant and willing to give feedback, I'd be happy to request that you be given access. Are you interested?

Re: Custom properties for products and line items

RustamA — Wed, 01 Apr 2020 21:49:44 GMT

@IsaacTakushi yes, absolutely. I've 2 different HubSpot accounts associated with this account. Can I get beta on both of those?

Re: Custom properties for products and line items

IsaacTakushi — Thu, 02 Apr 2020 11:17:28 GMT

Hey, @RustamA.

I will certainly try. Can you direct message me the Hub IDs?

Re: Custom properties for products and line items

ArtelyeInc — Tue, 19 May 2020 14:14:25 GMT

Hi @IsaacTakushi

Can I be also included in Beta please

Thank you in advance

Re: Custom properties for products and line items

IsaacTakushi — Wed, 10 Jun 2020 19:11:43 GMT

Hi, @ArtelyeInc.

Sincere apologies for the delayed response.

Custom product properties were released to general production on April 10, 2020. These properties can be created and managed in-app like contact, company, deal, and ticket properties.

Re: Custom properties for products and line items

jpsanchez — Wed, 14 Oct 2020 15:16:47 GMT

Hi @IsaacTakushi Could you please also ADD our two portals.- ID: 416379 and ID: 5890901

thanks!

Re: Custom properties for products and line items

IsaacTakushi — Wed, 14 Oct 2020 15:27:16 GMT

Hi, @jpsanchez.

This feature has already been released, per the marked solution. No need to add those accounts to any beta!

Re: Custom properties for products and line items

DarrenSimons — Thu, 19 Nov 2020 16:53:04 GMT

Although I can create a custom property for a product, is there a way for this to be accessible to a deal calculation. My scenario is:

- I have added a flag to a product as I want to track certain product types

- I then create a custom property for the deal which is a calculation using SUM of ARR items which have line items with that flag above set. However, I cannot select that flag from the dropdown when I do the COUNT.

Is there a way to do this? Even having NAME in the dropdown would be fine as I could put the text in the name and use that.

Thanks

Re: Custom properties for products and line items

Fee_Lee — Fri, 05 Mar 2021 18:05:21 GMT

I am facing the same issue that all newly added product properties on line item not displayed in quotation, please grant me beta access to fix this ASAP. Thanks in advance!!

Re: Custom properties for products and line items

Fee_Lee — Fri, 05 Mar 2021 18:06:55 GMT

I would like to have beta access to fix those newly added properties on line item to be displayed in quotation. Please help, thanks!!

Re: Custom properties for products and line items

MM2 — Wed, 07 Apr 2021 11:56:48 GMT

We need this as well: We have many items that fall under a base category but that come in different flavours and this needs to show up in quotes and reporting.

Re: Custom properties for products and line items

VVilski1 — Fri, 09 Apr 2021 17:45:06 GMT

How can we be in the beta testing? We really need this for our company!!