topic Re: The calling iframe is not displayed on the HubSpot page in APIs & Integrations

The calling iframe is not displayed on the HubSpot page

Konstantinx — Fri, 02 Apr 2021 08:20:04 GMT

Hey. I develop integration with telephony. I use calling sdk and I have an application to work in calling iframe. It used to work fine, when making a call from a contact, it would open an iframe. After updating HubSpot, I noticed that when making a call, the iframe doesn't appear on the page and a strange bar is displayed instead. At the same time, all the handlers (onDialNumber) and the application js code itself works, according to the logs. Is this a HubSpot bug? And how can it be fixed?

Re: The calling iframe is not displayed on the HubSpot page

dennisedson — Mon, 05 Apr 2021 15:13:30 GMT

Hi @Konstantinx

Is this still happening? What do you mean by "updating HubSpot"?

Re: The calling iframe is not displayed on the HubSpot page

Konstantinx — Fri, 09 Apr 2021 09:48:36 GMT

I meant "New Calling Widget
Mar 15, 2021".

I have already fixed this problem. It was caused by the width - 0 of the widget. I was setting the width to 400px, but after the update it became 0 automatically.