topic Daily Rate Limit in APIs & Integrations

Daily Rate Limit

ariel_cu4tro — Thu, 16 Apr 2020 21:27:19 GMT

Hi there!

I need your help. A CTI integration with Hubspot was created, they reported that there were many requests and reviewing the request log I discovered that there are too many errors 429 towards my Hubspot API, I reached the limit of 500k being 4pm (Mexico).

Re: Daily Rate Limit

himanshurauthan — Fri, 17 Apr 2020 06:23:43 GMT

Hello @ariel_cu4tro

Try using the batch API calls for your integration/app. 429 status code requests are when you create any property/object or anything on HubSpot that already exists on the portal and according to HubSpot API limits, we should try to avoid these type of requests.

Can you please let me know for what the API calls are being made from your integration? Are that for groups, properties, contacts etc.

Thanks

Re: Daily Rate Limit

ariel_cu4tro — Fri, 17 Apr 2020 15:04:03 GMT

Hi,

For the most part they are /contacts/v1/contact/vid/:vid/profile and /contacts/v1/search/query.

Do you think it could be a loop somewhere or programming logic?

Re: Daily Rate Limit

himanshurauthan — Fri, 17 Apr 2020 17:12:48 GMT

Hello @ariel_cu4tro

For the API: /contacts/v1/contact/vid/:vid/profile, please try to replace it with
Create or update a group of contacts

This is a batch API and works for email/vid both.

Thanks