topic Re: Access to new workflow extensions in APIs & Integrations

Access to new workflow extensions

aybee — Mon, 30 Mar 2020 16:19:53 GMT

Hi

I have created a workflow extension via postman and recived a successful response, when i go into my app => workflows I dont see it as an available task/option, clearly I am missing a step but unsure where, can anyone shed some light please

Thanks

Adam

Re: Access to new workflow extensions

WendyGoh — Tue, 31 Mar 2020 04:11:09 GMT

Hey @aybee,

Just to clarify, did you create the workflow defintion on app 216042? If so, I looked through the following HubSpot portals: 6494xxx, 7403xxx and 7403xxx and I do not see that app 216042 has been installed on any portal (Under 'Settings' > 'Integrations' > 'Connected apps').

In order for the workflow extension to be available on your HubSpot account, do ensure that your team have the app installed on the portal.

If I'm looking at the wrong HubSpot portal account or app ID, do share with me the one in question so that I can further troubleshoot on my end. Thank you!

Re: Access to new workflow extensions

aybee — Tue, 31 Mar 2020 07:25:06 GMT

Thanks, I will take another look, not entirely sure about installing apps, Will do some research

Re: Access to new workflow extensions

aybee — Tue, 31 Mar 2020 07:51:50 GMT

Worked it out thanks for responding