topic Re: Change the support link for the Translate.com & HubSpot Integration in APIs & Integrations

Change the support link for the Translate.com & HubSpot Integration

ayatranslate — Tue, 25 Jun 2019 14:50:01 GMT

Please advice. On the page of the description Translate.com & HubSpot Integration
https://www.hubspot.com/integrations/translate
we do need to change the link of the text link "Get support on this integration" to another email.

Re: Change the support link for the Translate.com & HubSpot Integration

cbarley — Tue, 25 Jun 2019 20:59:35 GMT

Hi @ayatranslate , let me see if I can get in touch to the owners of that page. What should the support link go to instead?

Re: Change the support link for the Translate.com & HubSpot Integration

ayatranslate — Wed, 26 Jun 2019 07:32:42 GMT

Hi Conor,

We are the owners of Translate.com and we have difficulties to fix this. The link should go to the new email address. Thanks

Re: Change the support link for the Translate.com & HubSpot Integration

cbarley — Wed, 26 Jun 2019 14:26:03 GMT

Hi @ayatranslate , yes, but we(HubSpot) manage that page, so I've reached out to the team that can change the page for you.

What is the new email address that should be linked there instead?

Re: Change the support link for the Translate.com & HubSpot Integration

ayatranslate — Thu, 27 Jun 2019 08:03:08 GMT

Thanks a lot! Just making sure we are on the same page.
The email for the change should be changed to integration@translate.com

Re: Change the support link for the Translate.com & HubSpot Integration

cbarley — Thu, 27 Jun 2019 15:38:29 GMT

No problem! I'll get that sorted for you.

Re: Change the support link for the Translate.com & HubSpot Integration

ayatranslate — Thu, 27 Jun 2019 15:41:55 GMT

Awesome. Thank you very much.

Re: Change the support link for the Translate.com & HubSpot Integration

cbarley — Fri, 28 Jun 2019 17:48:04 GMT

Hi @ayatranslate , quick update - one of the folks on the team that owns those pages is going to update your integration page on Monday. Thanks for your patience here 🙂

Re: Change the support link for the Translate.com & HubSpot Integration

ayatranslate — Mon, 01 Jul 2019 09:22:29 GMT

Thanks a lot for your time too. Have a great week ahead.

Re: Change the support link for the Translate.com & HubSpot Integration

ayatranslate — Tue, 02 Jul 2019 06:48:44 GMT

Hey guys! Unfortunately, the link is still old. Is there any update on that? Thanks.

Re: Change the support link for the Translate.com & HubSpot Integration

IsaacTakushi — Fri, 05 Jul 2019 15:14:43 GMT

Hey, @ayatranslate.

Apologies for the delayed response.

Per your request, the Get support on this integration link on this page is currently a mailto to integration@translate.com. Can you confirm?

Re: Change the support link for the Translate.com & HubSpot Integration

ayatranslate — Fri, 05 Jul 2019 15:18:10 GMT

My apologies for that mistake. The email should be integration@translate.com

Re: Change the support link for the Translate.com & HubSpot Integration

ayatranslate — Fri, 05 Jul 2019 15:19:29 GMT

Confirming. Everything is great now. Thanks for your help. Have a great day!

Re: Change the support link for the Translate.com & HubSpot Integration

IsaacTakushi — Fri, 05 Jul 2019 15:31:47 GMT

You too, @ayatranslate!