Unable to remove Disposition field in Log a call

ArunrajManrajan — Mon, 24 Jun 2019 08:01:47 GMT

Hi Team ,

I tried to sent null values to remove disposition field value from log a call , but its not removing . Can you help me ?

PATCH /engagements/v1/engagements/2082716764{
   "engagement":{
      "portalId":null,
      "createdAt":null,
      "lastUpdated":null,
      "ownerId":null,
      "type":"CALL",
      "timestamp":1567985867000,
      "createdBy":null,
      "modifiedBy":null,
      "id":null,
      "active":null
   },
   "associations":{
      "contactIds":[
         151
      ]
   },
   "metadata":{
      "toNumber":null,
      "fromNumber":null,
      "status":null,
      "durationMilliseconds":null,
      "recordingUrl":null,
      "body":null,
      "disposition":null
   }
}

Re: Unable to remove Disposition field in Log a call

Derek_Gervais — Mon, 24 Jun 2019 20:31:07 GMT

Hey @ArunrajManrajan ,

That endpoint doesn't support updating engagements with null values. What you might consider instead is sending a blank string (i.e. "") for the disposition field.

topic Unable to remove Disposition field in Log a call in APIs & Integrations

Unable to remove Disposition field in Log a call

Re: Unable to remove Disposition field in Log a call