topic Re: HubSpot Leadin WordPress Plugin - wrong Hub ID for Partner Installation in APIs & Integrations

HubSpot Leadin WordPress Plugin - wrong Hub ID for Partner Installation

Mike_Eastwood — Mon, 17 Dec 2018 03:04:31 GMT

Hello,

If you're a HubSpot Partner installing the HubSpot Leadin Plugin on your clients WordPress site beware you could end up with the wrong HubSpot Portal ID (Hub ID).

Firstly, check you Plugin's Settings Page to see if you're connected to HubSpot Hub ID.

If the Hub ID is wrong you can either disconnect, and get your client to authorise the plugin.

Or, if you have database access, you can edit the WordPress Options Table (wp_options) and change the leadin_portalId to the correct ID.

Other than that minor bug the plugin is a big improvement on the previous plugin - nice work.

Fishing for Shay with @Shay_Redmond because you're listed on the WordPress Plugin Page.

Let me know if you need any more info.

-Mike

Re: HubSpot Leadin WordPress Plugin - wrong Hub ID for Partner Installation

IsaacTakushi — Mon, 17 Dec 2018 20:20:14 GMT

Thanks for reaching out, @Webalite!

I've modified your post so that Shay is properly tagged.

Re: HubSpot Leadin WordPress Plugin - wrong Hub ID for Partner Installation

Mike_Eastwood — Mon, 17 Dec 2018 20:43:28 GMT

Thank you @Isaac_Takushi

Re: HubSpot Leadin WordPress Plugin - wrong Hub ID for Partner Installation

Shay — Tue, 18 Dec 2018 09:56:02 GMT

Thanks for the tag, Mike. It's been a while since I've worked with the team who own our plugin, but I've shared your feedback with them to see if they can make the plugin connection process a little clearer to avoid something like that in the future. Thanks again for the heads up!

Re: HubSpot Leadin WordPress Plugin - wrong Hub ID for Partner Installation

IsaacTakushi — Tue, 18 Dec 2018 12:48:45 GMT

Thanks for jumping in, Shay!

Re: HubSpot Leadin WordPress Plugin - wrong Hub ID for Partner Installation

Mike_Eastwood — Wed, 19 Dec 2018 00:42:33 GMT

Hi @Shay_Redmond

Happy for the team to contact me directly...

Actually, I'd be keen to ask some questions if you can introduce me ;o)

Mike

Re: HubSpot Leadin WordPress Plugin - wrong Hub ID for Partner Installation

JanD — Sat, 16 Feb 2019 14:49:56 GMT

Thanks Mike. This was really helpful