topic Enrolling a contact into a sequence API in APIs & Integrations

Enrolling a contact into a sequence API

Fri, 30 Sep 2016 15:27:13 GMT

I know there is no sequence API. But we need to enroll contacts into sequences programmatically. We have an app that we use at conferences, and we enroll people into a 4 email drip campaign after the conference.

The reason we can’t use workflows, (which we do now) is because workflows don’t have reply detection. So when someone replies to a workflow, they still get the next 3 emails. So they get angry.

The right tool is sequences because it has reply detection, (unless workflows can get reply detection one day). But I can’t enroll people without a human. (Or scraping I guess)

How should this be handled?

Re: Enrolling a contact into a sequence API

camara — Mon, 21 Aug 2017 18:17:43 GMT

Hi @optikalefx … did you manage to hack on this? As far as I know there’s no way to do it via the API, and we’re on the same scenario right now.

Re: Enrolling a contact into a sequence API

eigenworks — Fri, 29 Sep 2017 14:21:02 GMT

I’m interested in knowing whether there is any workaround here in order to enrol contacts in sequences?

Re: Enrolling a contact into a sequence API

AliAnsari — Tue, 25 Apr 2023 17:18:25 GMT

You can indeed use workflows to enroll contacts in a sequence if you have the Enterprise Sales or Service Hub. With these plans, you have access to more advanced features in workflows, including reply detection.