topic How to delete cookie policy banner in GDPR

How to delete cookie policy banner

MarcoP — Mon, 11 Feb 2019 16:42:09 GMT

Hello everyone,

I'm having some trouble with the cookie policy banner. I've tried to change the hubspot's cookie banner with another one, but, even if I unchecked the box in the cookie options section, it's still there. What I can do the delete that cookie banner?

Thank you in advance.

Re: How to delete cookie policy banner

MFrankJohnson — Mon, 11 Feb 2019 19:09:41 GMT

The banner is probably gone @MarcoP ...

- Try the page from a virgin browser (incognito) that hasn't been cookied.

- Clear you browser cache.

Re: How to delete cookie policy banner

Aakar — Tue, 12 Feb 2019 05:59:30 GMT

Hi @MarcoP

If you've unchecked the option, then it'd not appear at all. As @MFrankJohnson mentioned, please clear your browser cache or try it in an incognito window.

Thanks.

Aakar

Re: How to delete cookie policy banner

simonecape — Tue, 18 Jun 2019 15:33:28 GMT

I can say that I have the same problem and I've unchecked the gdpr, changed browser etc. and the banner is still there?
I read (Please note: if you disable GDPR in your account, the cookie consent banner will not be automatically disabled. ) in this page:

https://knowledge.hubspot.com/articles/kcs_article/account/how-do-i-turn-on-gdpr-functionality-in-my-hubspot-account

What should I do?

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Edit: Solved, I went to the main settings in the privacy settings.