topic How to customise font size for data privacy & consent messages in GDPR

HOW TO: Customize Your Privacy Policy Banner

cbarley — Wed, 30 May 2018 01:02:23 GMT

***The method described in this article will only work on HubSpot-hosted subdomains. External domains do not have authorization to access the Header/Footer in Settings from within HubSpot. However, the actual code from the article can be used on externally hosted domains. The styles would just need to be placed in the Headers/Footers of your templates in whichever CMS you use, or within the stylesheet there.***

With GDPR looming right around the corner, companies are all working toward getting everything in order. That means updating the Privacy Policy banner that will need to appear at the top of your site in order to notify visitors that your site uses cookies.

Where can you find the settings for this banner?

To get to the Privacy Policy section in your Settings go to your Avatar in the top right corner > Settings

Settings

Then go down to Reports and Analytics Tracking

If you have the New Navigation enabled go ahead to the Settings Icon, then to Reports and Analytics Tracking

New Nav

Once there, head over to the Cookie Policy tab. Here is where you’ll find all settings on cookies. You can change the banner text, the button text to accept the terms, and the disclaimer text, but there’s no place to change the actual style!

new cookies settings

UPDATE: With the new Reports Settings beta we can change the location of the banner as well as the colors, but not much more than this. The code below can still help customize your banner further.

Here is a screenshot of the new styling tab of the Reports Settings:

styling colors and position of banner

Hubspot’s default styling for the banner is great, but what if you want to customize its appearance to match your brand? Well, it’s not super obvious, but we can get around it using some CSS.

Here’s the default:

Default Privacy Policy BannerThe styling of this cookie banner automatically gets injected into the Head HTML (we can’t access this, however ), so what we can do is place it in the Footer.

But why the Footer, you say?

If you’re familiar with CSS and the cascade, if there are two identical declarations with the same specificity (which is what will happen in our case since we are going to overwrite the default), the declaration that comes last will “win out”.

So for this, we’d want to do this globally. So let's head over to the Marketing section of the Settings and go to Web Pages.

To modify the styling for All Domains, we should have All Domains setting selected:

All Domains

NOTE: IF YOU HAVE ANYTHING IN THE FOOTER OR HEADER WHEN MODIFYING A SPECIFIC DOMAIN (instead of “All Domains”) THOSE SETTINGS WILL OVERWRITE THE DECLARATIONS WE PLACE IN THE FOOTER OF ALL DOMAINS.

So to style the banner, here’s the boilerplate you’d need:

<style>
  /* Edit this section to change the main container of the banner */
  div#hs-eu-cookie-confirmation.can-use-gradients { code in here }

  /* Edit this section to change the inner wrapper of the banner i.e. add more padding */
  div#hs-eu-cookie-confirmation div#hs-eu-cookie-confirmation-inner { code in here }

  /* Edit this section to change the style of the text */
  div#hs-eu-cookie-confirmation div#hs-eu-cookie-confirmation-inner p { code in here }

  /* Edit this section to change the style of the CONFIRM button */
  div#hs-eu-cookie-confirmation div#hs-eu-cookie-confirmation-inner a#hs-eu-confirmation-button { code in here }

   /* Edit this section to change the style of the DECLINE button */
  div#hs-eu-cookie-confirmation div#hs-eu-cookie-confirmation-inner a#hs-eu-decline-button { code in here }

  /* Edit this section to change the style of the CONFIRM button when hovering  */
  div#hs-eu-cookie-confirmation div#hs-eu-cookie-confirmation-inner a#hs-eu-confirmation-button:hover { code in here }

  /* Edit this section to change the style of the DECLINE button when hovering */ 
  div#hs-eu-cookie-confirmation div#hs-eu-cookie-confirmation-inner a#hs-eu-decline-button:hover { code in here }
</style>

Be aware, most of the declarations you make here are going to require CSS !important tags and will need to be placed inside of <style>code here</style> tags.

For my site, I’m going to go with the following:

div#hs-eu-cookie-confirmation.can-use-gradients {
   background: #778899;
   border-bottom: none;
   box-shadow: 2px 2px 2px black;
   border-radius: 5px;
}

div#hs-eu-cookie-confirmation div#hs-eu-cookie-confirmation-inner p {
  font-family: sans-serif!important;
}

div#hs-eu-cookie-confirmation div#hs-eu-cookie-confirmation-inner a#hs-eu-confirmation-button {
   background: #2d3e50!important;
   border: none!important;
   box-shadow: 2px 2px 1px black;
   font-family: sans-serif!important;
   transition: 0.2s ease;
   -webkit-transition: 0.2s ease;
   -moz-transition: 0.2s ease;
   -o-transition: 0.2s ease;
   -ms-transition: 0.2s ease;
}

div#hs-eu-cookie-confirmation div#hs-eu-cookie-confirmation-inner a#hs-eu-confirmation-button:hover {
   box-shadow: 3px 3px 1px black;
   transition: 0.2s ease;
   -webkit-transition: 0.2s ease;
   -moz-transition: 0.2s ease;
   -o-transition: 0.2s ease;
   -ms-transition: 0.2s ease;
}

And that’s it! Good luck

Useful Links

GDPR: https://www.hubspot.com/data-privacy/gdpr

CSS:

https://developer.mozilla.org/en-US/docs/Web/CSS

https://css-tricks.com/

https://www.w3schools.com/

Re: HOW TO: Customize Your Privacy Policy Banner

JillMalone — Wed, 09 May 2018 17:14:46 GMT

It would be awesome to be able to only show this visitors with an IP in the EU. Can you add this to the development list?

Re: HOW TO: Customize Your Privacy Policy Banner

cbarley — Wed, 09 May 2018 19:15:20 GMT

Hey Jill!

Thanks for the comment. I agree that could be a useful feature for some. The best way to get this in front of our Product Team's eyes is to create or upvote an idea in the Ideas Forum: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas/tab/most-kudoed

Thanks!

Connor

Re: HOW TO: Customize Your Privacy Policy Banner

roisinkirby — Thu, 10 May 2018 09:36:43 GMT

This is terrific - thanks for sharing @cbarley!

@Grovewilks, @djackouk, @AlisonRenwick, @Mela, @GrandLedge, @shearn I thought you might find this interesting!

Re: HOW TO: Customize Your Privacy Policy Banner

AlisonRenwick — Thu, 10 May 2018 20:36:21 GMT

Thanks @roisinkirby, I had already activated the banner, but my question was how can I create a list to record those who enter the website and click on the accept button of the banner?

Re: HOW TO: Customize Your Privacy Policy Banner

Stewartbennett — Fri, 11 May 2018 11:23:19 GMT

Thanks @cbarley

I'm trying to work through this but no changes are happening to the cookie confirm button.

I may have mis understood your instructions. This is what I've done. This code is pretty much what you have given me but the background is now #f0069b (pink).

Can you see where I may have gone wrong here:

Thanks,Stewart.

Re: HOW TO: Customize Your Privacy Policy Banner

cbarley — Fri, 11 May 2018 14:25:13 GMT

Hi @Stewartbennett, if you can send over a page on which this cookie banner should show up, and your HubID, I can look into this a bit further for you 🙂

Connor

Re: HOW TO: Customize Your Privacy Policy Banner

Stewartbennett — Fri, 11 May 2018 14:28:37 GMT

The banner is showing throughout the site:http://www.activeprofile.co.uk/

HUB ID: 2498665

Thanks @cbarley

Re: HOW TO: Customize Your Privacy Policy Banner

cbarley — Fri, 11 May 2018 14:58:55 GMT

Ah @Stewartbennett - so in my example, I did not give the option to click the decline button, so the CSS IDs used for the decline and accept buttons are a little bit different. To target the background of that button, you'll just need this code :

<style>
div#hs-eu-cookie-confirmation div#hs-eu-cookie-confirmation-inner a#hs-eu-confirmation-button {
    background: #f0069b!important;
}
</style>

That said, hopping into your portal it looks like your www. subdomain is not hosted on HubSpot. In order to change the banner for that domain, you'd need to place the code in the footer of whichever CMS you use. This styling I provided in this post would only apply to HubSpot hosted domains, but the general principals still apply.

Re: HOW TO: Customize Your Privacy Policy Banner

Stewartbennett — Fri, 11 May 2018 15:03:02 GMT

Just looked at one of my HS LPs and the style has changed. Either you did something or what I already had was working. Either way, thanks.

I'll now need to populate this in WordPress and I should be good to go 🙂

Re: HOW TO: Customize Your Privacy Policy Banner

cbarley — Fri, 11 May 2018 15:07:15 GMT

Hey @Stewartbennett, yup - I edited that code for you already so it was me haha! Good luck with implementing it on Wordpress too!

Re: HOW TO: Customize Your Privacy Policy Banner

Siddall — Thu, 17 May 2018 18:15:31 GMT

How do you add a hyperlink to your Privacy Policy in the banner?

Re: HOW TO: Customize Your Privacy Policy Banner

cbarley — Fri, 18 May 2018 17:45:34 GMT

Hi all,

Privacy policy customization won't need to be done through CSS soon! The beta for customization is out now. If you don't have it in your portal now, just keep an eye out for it. Here's a sneak peek of how it'll look: https://knowledge.hubspot.com/getting-started-with-hubspot-v2/how-to-customize-cookie-tracking-and-your-privacy-policy-alert-in-hubspot

Re: HOW TO: Customize Your Privacy Policy Banner

Siddall — Fri, 18 May 2018 17:49:13 GMT

@cbarley - Is there any way to 'opt-in' to the beta?

Re: HOW TO: Customize Your Privacy Policy Banner

ShariM — Wed, 23 May 2018 16:51:26 GMT

The tool for this cookie notification has been updated and now requires the use of TWO buttons. Will this code shown above still work?

Also, Hubspot, can't you please add in some functions to allow the tool to style the font and background colors of the notification?

Re: HOW TO: Customize Your Privacy Policy Banner

ShariM — Wed, 23 May 2018 16:51:00 GMT

@cbarley

The description you linked to says that the notification can be "styled". However the options allow styling of the accent color. How do we change the BACKGROUND color of the pop up? It's currently white. We'd like to make it darker.

Also, is there a way to show only the "accept" button and not the "decline" button? I tried to set it up with only accept but the system wasn't allowing that.

Re: HOW TO: Customize Your Privacy Policy Banner

cbarley — Thu, 24 May 2018 03:44:15 GMT

Hi @Siddall, you should be able to go to the cookies section when you're editing the text and click the little link icon in the editor. This should allow you to hyperlink.

I'm not aware of an active way to opt in, but many people already have this feature and I'd expect almost all portals to have this very soon, if not already.

Re: HOW TO: Customize Your Privacy Policy Banner

cbarley — Thu, 24 May 2018 03:42:44 GMT

Hi @ShariM, as stated in the article you should be able to change the background color of the main container using the following code. For example, you can change the background of the banner to be pink by using:

<style> 
   /* Edit this section to change the main container of the banner including the background color */
   div#hs-eu-cookie-confirmation.can-use-gradients { 
      background: pink!important 
   }
</style>

The code will still work regardless of what you're trying to do. Almost anything can be styled using CSS - you'll just need to look at the boilerplate I've provided and apply the necessary styles there. If you don't want a decline button, that can be done in the settings by disabling "require opt in".

Hope this helps!

Re: HOW TO: Customize Your Privacy Policy Banner

ShariM — Fri, 25 May 2018 01:34:18 GMT

@cbarley Thanks. I can't seem to get it to work.

Question: does the cookies tool only work for COS hosted domains? The main part of the website is not hosted on Hubspot, only the landing pages and blog are, but I thought it would work like lead-flows does? It doesn't seem to be adding the cookies notification on the main domain.

Re: HOW TO: Customize Your Privacy Policy Banner

cbarley — Tue, 29 May 2018 16:10:26 GMT

Hi @ShariM, yes this styling would only work on your HubSpot hosted domains. The default styling is loaded in via JavaScript that loads on externally hosted domains, but those external domains to do not have permissions access to the site footers/headers from the HubSpot platform. You can still place your styles you've declared in your footer into the styelsheet or site footer that your external domain uses and your alterations should still work.