topic Re: Quotes w/o site header HTML in GDPR

Quotes w/o site header HTML

TStenitzer — Mon, 12 Dec 2022 12:57:17 GMT

Hi,

we are using a 3rd party tool for GDPR compliance (truendo) which is called in the site header HTML (javascript).

Now, when I create a quote - even on a subdomain where I delete the site header HTML - the cookie banner is shown when the quote is generated in via the download button.

Does anybody have a clue how I can avoid this?

Thank you!

Re: Quotes w/o site header HTML

danmoyle — Mon, 12 Dec 2022 13:18:46 GMT

@TStenitzer if it were me, I'd start with the Truendo side for exclusion rules in where the banner shows. I think because it's on your HubSpot domain (even a subdomain), a site-wide banner will show on all pages. Also, I'm not GDPR lawyer, but I think that would be required and difficult to exclude.

Re: Quotes w/o site header HTML

mk_paperplanes — Wed, 11 Sep 2024 09:13:09 GMT

Hi! We are having exactly the same problem. Have you solved the problem? If so, how?

Any help would be appreciated. Thank you very much!