topic Cookie Settings Handover from Original CMS to HubSpot in GDPR

Cookie Settings Handover from Original CMS to HubSpot

ZChurney3 — Mon, 22 May 2023 11:39:53 GMT

Hello! I have a question regarding cookie settings when a visitor is redirected to a HubSpot Landing page. If a visitor goes to a website created with a CMS like Wordpress or Drupal and declines cookies, and then they are redirected to a HubSpot Landing Page via link, etc., is there a way to ensure the tracking stops there or that the cookies settings are handed over to HubSpot? The goal is to make sure that if cookies are declined before entering a HubSpot Website or Landing Page on a separate CMS, the settings are kept for that user. How do you all deal with this?

Re: Cookie Settings Handover from Original CMS to HubSpot

Ben_M — Mon, 22 May 2023 12:16:57 GMT

It sounds like you need a more robust GDPR solution to handle cookie acceptance cross-domain. I would recommend looking into compliance solutions like UserCentrics or Onetrust at this point as it will allow you to control what tags are firing cross-domain (or even app) per the acceptance that was received from the user.

Re: Cookie Settings Handover from Original CMS to HubSpot

ZChurney3 — Mon, 22 May 2023 12:18:58 GMT

Thank you so much! This was what I figured because we have others who use UserCentrics and the integration. Many thanks for the information confirmation!