3rd party forms and communication subscriptions (GDPR)

thesessions — Wed, 15 Mar 2023 11:56:34 GMT

Hi all,

So I'm using a 3rd party integration provider to create new contacts in hubspot when a form is submitted by a user in formaloo. I'm able to map all fields but one from formaloo to Hubspot including the contact property "Legal basis for processing contact's data". What I can't seem to map is the communication subscription options. I need this for GDPR purposes and I'm not sure what to do. I tried two integration providers: Zapier and Pabbly, and in both the mapping options for communication subscription aren't showing up. Does anyone have any ideas?

Re: 3rd party forms and communication subscriptions (GDPR)

Ben_M — Wed, 15 Mar 2023 14:15:44 GMT

I'm not sure if you can map to the subscriptions outside of using the API. What you could do, depending on your subscription level is to create a workflow post-submission. If the user submits the form with the preferences, place them in a workflow to add them to the desired subscription types.

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3rd party forms and communication subscriptions (GDPR)

Re: 3rd party forms and communication subscriptions (GDPR)