topic Re: GDPR consent tracking non-HubSpot forms in GDPR

GDPR consent tracking non-HubSpot forms

JHendriks — Tue, 29 Dec 2020 15:32:44 GMT

Is GDPR consent tracking available for non-hubspot forms? And how can I set that up?

Re: GDPR consent tracking non-HubSpot forms

TitiCuisset — Tue, 05 Jan 2021 10:00:51 GMT

Hi @JHendriks

Thank you for reaching out and happy new year!

Apologies for the delay here

I'd recommend upvoting this idea in our Community Forum that is requesting the same thing.

I also want to tag some of our experts on this @Phil_Vallender @Daniel_Bleich @Bruno_Teixeira how do you manage GDPR consent when using the non hubspot forms tool? Any workaround or suggestions to share with @JHendriks on this?

Best,

Tiphaine

Re: GDPR consent tracking non-HubSpot forms

Bruno_Teixeira — Tue, 05 Jan 2021 10:42:52 GMT

Hello @JHendriks ,

The GDPR consent tracking is not available for non-Hubspot forms, but you can copy the consent then past in your other forms. Actually it's just a way to let you communicate normally and automatically with your leads. If you're using an external form and you have any kind of consent on it, you can just add a legal communication to your contacts. You can do this by going to Contacts -> Select your contacts -> More -> Add legal basis for processing contact's data. And you can also edit here the communication subscription.

You can also add the Hubspot form embed code to your external site and so transform it into a Hubspot form.

Re: GDPR consent tracking non-HubSpot forms

JHendriks — Tue, 05 Jan 2021 10:40:32 GMT

thank you Tiphaine and happy new year!

Re: GDPR consent tracking non-HubSpot forms

JHendriks — Tue, 05 Jan 2021 10:41:15 GMT

thank you Bruno