topic using mail templates for personal mailings (via contacts) in Email Deliverability

using mail templates for personal mailings (via contacts)

LMerx — Thu, 16 Oct 2025 09:28:55 GMT

Hi there,

is it possible to use templates (screenshot 1) that I`ve created for personal mailings (screenshot 2)?

As you can see on the 2nd screenshot, it says "no templates available".

Thank you Community and best regards,

Lisa

screenshot 1screenshot 2

karstenkoehler — Thu, 16 Oct 2025 09:31:36 GMT

No, one-to-one emails (second screenshot) can only pull from these templates: https://knowledge.hubspot.com/templates/create-and-send-templates

If you want to send an email from the marketing tool to one person, you would have to either:

Set up a workflow that sends automated emails, then enroll contacts one by one when needed
Send the marketing email once, then use the send to more function for individual contacts: https://knowledge.hubspot.com/marketing-email/send-marketing-emails-to-more-contacts

Best regards