topic Email campaign in Email Deliverability

Email campaign

RPeroe — Fri, 16 May 2025 12:59:27 GMT

I sent me first email marketing campaign with success, but my email address looks like it has an incorrect format. Is there guidance on how this should be set up? I'd like to remove all of the BF10x...+,=....?

Re: Email campaign

BQ_Oliver — Fri, 16 May 2025 13:07:28 GMT

Hey @RPeroe ,

Looks like your email domain isn't authenticated.

You should be able to follow these steps to get this sorted: https://knowledge.hubspot.com/marketing-email/manage-email-authentication-in-hubspot

Hope this helps and have a fab weekend 🙂

Re: Email campaign

karstenkoehler — Fri, 16 May 2025 13:10:41 GMT

Hi @RPeroe,

This typically happens when you don't have your email domain connected and authenticated: https://knowledge.hubspot.com/marketing-email/manage-email-authentication-in-hubspot

After connecting your sending domain, all should look normal. Please not that this requires one of the paid subscriptions mentioned at the beginning of the article. It's not a free feature.

Best regards!