topic Re: Outlook rendering strangely in Email Deliverability

Outlook rendering strangely

WOBrien — Fri, 21 Jun 2024 00:49:20 GMT

Outlook 365 has begun rendering HubSpot emails incorrectly - It's adding double spaces and stacking the footer slices on top of each other instead of next to each other.

Usually, I would assume this is a *me* issue, but when I preview the email in Litmus preview through HubSpot, I see the issue replicated.

Anyone else experiencing this issue?

Re: Outlook rendering strangely

kvlschaefer — Fri, 21 Jun 2024 15:32:18 GMT

Hi @WOBrien,

Thanks for reaching out to the Community!

I can see that you currently have a ticket open with our Technical Support team. I would encourage you to continue working with the support team as they have access to deep troubleshooting tools and can access your account if needed.

If anyone else is experiencing this issue and is a paid customer, I would recommend reaching out to our support team for assistance.

Best,

Kristen

Re: Outlook rendering strangely

KC_MB — Mon, 24 Jun 2024 17:52:02 GMT

Same! Just noticed it today. I send test emails to my Outlook inbox daily and have never experienced this problem before.