topic how can I send an automatic mail to a non-HubSpot user by mail? Triggered from a deal-automation flo in Email Deliverability

how can I send an automatic mail to a non-HubSpot user by mail? Triggered from a deal-automation flo

WouterPollmann — Tue, 17 Sep 2019 07:19:43 GMT

In the automation setup; how can I send an automatic mail to a non-HubSpot user by mail? Triggered from a deal-based automation flow. I would like to send an automatic e-mail to an external party within the deals, but can only find instructions to arrange this to mail addresses of HubSpot users. We have a marketing, sales and service enterprise

Re: how can I send an automatic mail to a non-HubSpot user by mail? Triggered from a deal-automation

Josh — Tue, 17 Sep 2019 12:13:46 GMT

Hi @WouterPollmann,

If I understand what you're trying to do here, I don't think it's possible. The external email communication will be sent to contacts associated with the deal while the internal notifications would be sent to HubSpot Users or Teams.

Josh

Re: how can I send an automatic mail to a non-HubSpot user by mail? Triggered from a deal-automation

WouterPollmann — Tue, 17 Sep 2019 12:17:31 GMT

Hi Josh,

How could I solve the fact that I can select external mail addresses and send an email from the deal-automation towards them? Do you have suggestions?

I am suprised that it isn't possible. In de Contact-automation it is possible. Whij not within Deal-automation triggers. Thxs