topic Re: Marketing Email Review and Send - Warning: Can't be found in Email Deliverability

Marketing Email Review and Send - Warning: Can't be found

A_Walters — Wed, 17 May 2023 20:51:34 GMT

Sending out a marketing email to my customers that included two external urls to our company notion pages. When I went to send the marketing email I received a warning that the urls can't be found. Does anyone know how to resolve this? The urls were working in preview.

Re: Marketing Email Review and Send - Warning: Can't be found

elizheleva — Wed, 17 May 2023 22:31:11 GMT

Hi, @A_Walters ,

could you please confirm what you mean by the URLs not found? Do they give a 404 error, or did they physically disappear from the email? Any chance you can share a screenshot of the error message you're getting?

Thanks,

Eli

Re: Marketing Email Review and Send - Warning: Can't be found

karstenkoehler — Thu, 18 May 2023 05:32:23 GMT

Hi @A_Walters,

Have you checked whether the Notion pages are still good? When you open the URLs now, do they bring up the page correctly? If they don't, it wouldn't be a HubSpot issue, but a Notion issue.

Can you please also share a screenshot of the exact warning?

Best regards

Re: Marketing Email Review and Send - Warning: Can't be found

KRubio — Tue, 24 Oct 2023 16:17:05 GMT

Int he edit marketing email tool, I can successfully uplaod the video and preview/watch it in the editor, but when I send to myself to test and try to open the video in my own email, I keep getting this error.

Re: Marketing Email Review and Send - Warning: Can't be found

KRubio — Tue, 24 Oct 2023 16:17:33 GMT